2012 Jeep Grand Cherokee Steering Problems
- Complaints
- 100about this part
- Share
- 6%of 1,644 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 100 complaints about the steering of the 2012 Jeep Grand Cherokee, 6% of the 1,644 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 5 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The engine stalled completely while I was at a traffic signal, preparing to make a turn onto a busy highway. Loss of power to brakes & steering since the engine completely shut down. I shifted the vehicle into park, started the engine again, shifted into drive but the vehicle would not move. Eventually (in a matter of seconds) the vehicle lunged forward and I was able to safely drive home.”
NHTSA complaint #11331892, filed 2020-07, 112,000 miles“I have owned this vehicle for 3 years, and in that time it has randomly lost all power while driving 5 different times, making it hard to turn off the road. I have to pull over and restart the vehicle. There is no warning, it just dies. I am not finding a recall concerning this, but there should be. I have read several other complaints about the same issue.”
NHTSA complaint #11130501, filed 2018-09, 94,000 miles“My vehicle has decided to start bogging around 35mph. It has continually done this for a week and has decided to start driving horrible. It does not drive like it has been. We are going to check what the problem might be sunday (7/7/2019) and attempt to fix. My Jeep is no longer covered under warranty.”
NHTSA complaint #11228253, filed 2019-06, 112,000 miles“Brought my 2012 Jeep Grand Cherokee to the dealership that I purchased it from 6 months prior for an oil change. When picking it up they told me there was a significant leak and handed me a quote to replace the power steering rack for 1700 dollars. Not what I wanted to hear from a certified vehicle I purchased with less than 50000 miles.”
NHTSA complaint #10853332, filed 2016-04, 50,570 miles“My Jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. My family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! When the Jeep stalled I drove into a ditch unable to over power the all of a sudden tight steering and now I have suspension problems!”
NHTSA complaint #11292477, filed 2020-01, 173,000 milesRelated service bulletins
- 10121826Nov 9, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10224870Aug 24, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10130090Aug 24, 2016Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is…
- 10229962Oct 15, 2014This bulletin involves road testing and if necessary replacing the intermediate shaft
- 10139786Oct 15, 2014Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the…
- 10057095Oct 15, 2014Chrysler: dodge, jeep, ram, service bulletin 19-004-11 should be removed from files dated 08/20/2011. While driving over rough roads , experiencing bumpeness or clunking under…
- 10216006May 1, 2013Part Description: Switch-Padedle Down Audio LT. Switch-Paddle Up Audio RT. Issue Description: When traveling over bumpy roads, a high pitched ringing/bell sound may come from the…
- 10188701May 1, 2013Part Description: Switch-Padedle Down Audio LT. Switch-Paddle Up Audio RT. Issue Description: When traveling over bumpy roads, a high pitched ringing/bell sound may come from the…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 8 | 3% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2012 Jeep Grand Cherokee
837 complaintsBrakes
289 complaintsEngine
285 complaintsFuel system
248 complaintsOther or unknown
121 complaintsTransmission and drivetrain
102 complaintsAir bags
43 complaintsVehicle speed control
35 complaintsExterior lighting
34 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
32 complaintsBody and structure
26 complaints
← All problems reported for the 2012 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology