2012 Jeep Grand Cherokee Suspension Problems
- Complaints
- 32about this part
- Share
- 2%of 1,644 total for the year
- Median mileage
- 53,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 32 complaints about the suspension of the 2012 Jeep Grand Cherokee, 2% of the 1,644 complaints for this model year. Where a mileage was given, the median is 53,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have two major issues. The first being that the leather on my dash has completely shriveled up into weird bumps and looks horrible. I'm not sure what would of caused it because it is something that I have never seen before. The second thing is that my back right suspension is messed up. The back left side of my Jeep sags when I put it in park and as it lowers into park level.”
NHTSA complaint #11265823, filed 2019-10, 170,000 miles“On june 24, 2016, between 1:30 pm and 2 pm, I was driving from brentwood ca to vallejo ca on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, I applied the brakes at about 30 miles per hour after I emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the Jeep continued to roll even though I pressed on the brakes to the floor board. …”
NHTSA complaint #10883463, filed 2016-07, 41,000 miles“We were driving in the express highway pr 30, at a speed of 45 to 50 MPH, in the direction of humacao towards caguas, we heard a loud noise at the back part of the vehicle (sound it as an impact). The vehicle started making a loud noise. We were able to control the vehicle and park in the area of stops for emergencies. When we inspect the vehicle we noticed that all the rear suspension was on the differential and the escape (muffle). The two structural supports on both sides of the rear suspension were broken. …”
NHTSA complaint #11173370, filed 2019-01, 43,400 miles“My Jeep cuts off when I'm driving and stalls at times the check engine light has been on also since I purchased it. Was told the codes had to be reset. Took vehicle to dealer over 10 times after I purchased it dealer sent it out other places seen nothing turned off codes it seemed ok then every since then it does the same thing over and over now my warranty is out they see an issue I had extended but they only repaired recalls they say but my lights still fog from the recall and electrical still issue!”
NHTSA complaint #11111205, filed 2018-07, 91,000 miles“On april 16, 2018, I took my car into the glendale chrysler Jeep dodge dealership in glendale, mo, to obtain the alternator diode thermal fatigue recall replacement. During their inspection, I was notified that I also needed to replace the rack and pinion power steering module due to leaking fluid for $2300.00. This item is connected to the recall of the alternator diode thermal fatigue problem. In addition, I was notified by the inspector that I had to replace the right rear shocks, also due to broken seals and leaking fluid. …”
NHTSA complaint #11088542, filed 2018-04, 46,000 milesRelated service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10221274Jun 14, 2021Air Suspension System Diagnosis
- 10220923Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10190670Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10176517May 4, 2020Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10231969Nov 25, 2014This bulletin involves an alignment specification change for camber.
- 10218228Nov 25, 2014Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2012 Jeep Grand Cherokee
837 complaintsBrakes
289 complaintsEngine
285 complaintsFuel system
248 complaintsOther or unknown
121 complaintsTransmission and drivetrain
102 complaintsSteering
100 complaintsAir bags
43 complaintsVehicle speed control
35 complaintsExterior lighting
34 complaintsVisibility (wipers, defrost, mirrors)
32 complaintsBody and structure
26 complaints
← All problems reported for the 2012 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology