2019 Jeep Grand Cherokee Suspension Problems
- Complaints
- 11about this part
- Share
- 3%of 370 total for the year
- Median mileage
- 68,408miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the suspension of the 2019 Jeep Grand Cherokee, 3% of the 370 complaints for this model year. Where a mileage was given, the median is 68,408 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Today makes the 3rd time ive had my car at the dealership. 1st time they said it blew a fuse. This is after I got a message that my air suspension needed servicing immediately.that lasted overnight. Took it back the next day. I was told it was a factory defect. Paint overspray, loose wiring. They fixed that. It lasted a few days. Then as I was about to leave town. I got the message again. I was told it was ok to drive. So I did..today I took it back in. Now the dealership is trying to get me to trade my car. Which will cost me more monry. …”
NHTSA complaint #11244490, filed 2019-08, 5,390 miles“I am filing this complaint against Chrysler (Stellantis N.V.) concerning an unresolved Factory Recall #94B affecting my 2019 Jeep Grand Cherokee. This recall has been active since September 2024, and as of October 31, 2025, no manufacturer-provided repair or remedy is available. As a result, my vehicle has now failed the Pennsylvania State Inspection due to a malfunctioning ABS—a defect directly covered by the factory recall. …”
NHTSA complaint #11696926, filed 2025-11“I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.”
NHTSA complaint #11688750, filed 2025-09“The air suspension / Quadra-Lift system on my 2019 Jeep Grand Cherokee Overland with approximately 87,000 miles has failed and is available for inspection upon request. The vehicle is becoming stuck in Off Road 1 ride height and will not reliably return to normal height. When I am able to get it to lower, it raises itself back into Off Road 1 again without command. I also observed that one wheel/corner of the vehicle was sitting higher than the others, indicating the suspension may be uneven or malfunctioning. …”
NHTSA complaint #11734160, filed 2026-04“Navigation touch screen delamination rendering the user interface that controls many of the car's functions inoperable. Many of the advanced driver assistance systems along with settings for the car's engine, suspension, and steering are controlled through this interface. This is a widespread issue in the WK2 models of Jeep Grand Cherokees. Safe operation of the vehicle is predicated on a functioning touch screen. The car cannot completely be operated safely without this user interface. I reached out to Stellantis with my concerns. …”
NHTSA complaint #11613657, filed 2024-09Related service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11018676May 21, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10229150Mar 17, 2022Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2019 Jeep Grand Cherokee
116 complaintsElectrical system
84 complaintsOther or unknown
77 complaintsEngine
64 complaintsTransmission and drivetrain
47 complaintsAir bags
19 complaintsVehicle speed control
15 complaintsSteering
14 complaintsExterior lighting
12 complaintsBack-over prevention (rear camera)
11 complaintsForward collision avoidance
11 complaintsSeats
10 complaints
← All problems reported for the 2019 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology