2011 Jeep Grand Cherokee Suspension Problems
- Complaints
- 37about this part
- Share
- 2%of 1,641 total for the year
- Median mileage
- 61,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 37 complaints about the suspension of the 2011 Jeep Grand Cherokee, 2% of the 1,641 complaints for this model year. Where a mileage was given, the median is 61,000 miles. 5 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In october 2018 we had a frontend collision on the highway with a deer. Since then the air suspension ride has not worked properly. It has been in for major repairs numerous times. The dodge dealer sends us home hoping that they guessed the problem correctly. To no avail. The problem returns. We call the hotline and play phone tag with a representative.”
NHTSA complaint #11242460, filed 2019-08, 104,860 miles“My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & Jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired”
NHTSA complaint #11183873, filed 2019-03, 82,000 miles“A few things, one being how my jgc abruptly shuts off while in motion(luckily I was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.”
NHTSA complaint #11386732, filed 2021-01, 130,000 miles“While driving my car down a local street my air suspension bag on my drivers rear side exploded. The entire rear system drained and the back of the car dropped. Luckily I was able to bring the car to a controlled stop but was going around a corner and almost lost control of the car”
NHTSA complaint #11110386, filed 2018-07, 93,450 miles“While driving through a parking lot left front spindle broke causing me to hit a wall. My speed was under 4mph.this break resulted in the bending of lf front strut,lf outter tie rod along with other problems. If break had occured at highway speed would have been much worse.”
NHTSA complaint #10820765, filed 2016-01, 37,295 milesRelated service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 10221274Jun 14, 2021Air Suspension System Diagnosis
- 10220923Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10190670Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10176517May 4, 2020Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10217696Jul 1, 2014Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving…
- 10141211Jul 1, 2014Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving…
- 10062978Jul 1, 2014Summary to be provided on a future date.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2011 Jeep Grand Cherokee
780 complaintsEngine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsSteering
86 complaintsAir bags
60 complaintsBody and structure
43 complaintsExterior lighting
37 complaintsVehicle speed control
37 complaintsVisibility (wipers, defrost, mirrors)
35 complaints
← All problems reported for the 2011 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology