2004 Jeep Grand Cherokee Suspension Problems
- Complaints
- 22about this part
- Share
- 2%of 1,295 total for the year
- Median mileage
- 98,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 22 complaints about the suspension of the 2004 Jeep Grand Cherokee, 2% of the 1,295 complaints for this model year. Where a mileage was given, the median is 98,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Anytime I hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles”
NHTSA complaint #11270586, filed 2019-10, 116,007 miles“I was driving to the store when the right front lower spring support gave out.I have now been without a car for 3 weeks. Updated 09/10/15 updated 12/12/2017”
NHTSA complaint #10744310, filed 2015-07, 80,000 miles“Good evening, I own a 2004 Jeep Grand Cherokee laredo 4x4. I had bought my vehicle a few years ago with about 18,000 miles on it. After taking it for a test drive there was a slight clicking noise from the front wheels. After today, the clicking noise seems to get louder at driving 25 MPH. I tried to troubleshoot the problem by researching similar instances on the internet. There was a general consensus that a bad u-joint was the culprit due to a lack of permanent grease that should have been used by the manufacturer. …”
NHTSA complaint #10478021, filed 2012-09, 42,000 miles“My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every Jeep suffer,s from it at some time in it,s life as per the dealer. I replaced every steering part in the front end after 40,000 miles again it happened to me at 55mph on the highway I came so close to it rolling it over it took me more than a month to get back in it. …”
NHTSA complaint #10522552, filed 2013-07, 52,000 miles“My Jeep has what is known as the death wobble where all the factory suspension parts start failing rapidly. You can't control your stopping above 40mph because it shakes so bad you lose hold of the steering wheel. This is a common issue with jeeps from the 2000s.”
NHTSA complaint #10863986, filed 2016-05, 190,000 milesSuspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology