2004 Jeep Grand Cherokee Body and structure Problems
- Complaints
- 36about this part
- Share
- 3%of 1,295 total for the year
- Median mileage
- 82,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 36 complaints about the body and structure of the 2004 Jeep Grand Cherokee, 3% of the 1,295 complaints for this model year. Where a mileage was given, the median is 82,000 miles. 7 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the highway and hit another car that was stationary on the side of the road. I had impact on the right front passenger side of my truck, flipping their car as well as my truck. My airbags did not deploy. I had no indication lights on my dash and had no known electrical issues. Lucky the car I hit was unoccupied and I recieved a few minor injuries.”
NHTSA complaint #11339270, filed 2020-07, 242,000 miles“I contact chrysler corp and they said they will not fix it. They were to put on a trailer hitch to cover it from impact to keep the tank from exploding. It was a recall now asking you, to see what I can do. Updated 12/22/14. Updated 12/31/14”
NHTSA complaint #10662300, filed 2014-12, 79,000 miles“I just got a copy of the n47 rear structural reinforcement recall. You people have got to be kidding me. Who took the payoff on this one? There is absolutely no difference between the 1998 Jeep Grand Cherokee and the 2004 Jeep Grand Cherokee when these vehicles get hit from behind when the gas tank explodes. The 1999-2004 need to be included under the n45 recall same as the 1998 and earlier models. As we all know the 1998 and earlier Jeep grand cherokees are a fading model due to the age of the vehicles. …”
NHTSA complaint #10759315, filed 2015-08, 98,000 miles“Gas/hydraulic struts will not hold hood open - I raised hood to clean around it and it came back down on my hands. Fortunately , I was fast enough to pick them up to almost catch the hood and not do any significant damage to them. But still - car is only 3 years old and had less than 20,000 miles!”
NHTSA complaint #10205910, filed 2007-10, 18,500 miles“On 09/12/2015, I was rear ended at a stop light in a Grand Cherokee with the factory towing pkg.ie fact. Trailer hitch and was trapped in the vehicle until assistance arrived. My replacement vehicle, also a Grand Cherokee, has no trailer hitch. After reading several articles about the gas tank fire recall, I was very interested in getting this recall done. I went to bertera chrysler, Jeep, dodge expecting a trailer hitch to be installed as a protective device for the fuel tank. To my surprise I was told that the recall did not apply to my vehicle. Recall number n45. …”
NHTSA complaint #10785728, filed 2015-10, 127,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10148556Sep 1, 2015The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles…
- 10220995Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
- 10139596Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 3 | 4% |
| 2024 | 1 | 0% |
| 2023 | 10 | 2% |
| 2022 | 4 | 1% |
| 2021 | 6 | 1% |
| 2020 | 8 | 3% |
| 2019 | 9 | 2% |
| 2018 | 16 | 2% |
| 2017 | 10 | 3% |
| 2016 | 11 | 4% |
| 2015 | 31 | 2% |
| 2014 | 65 | 3% |
| 2013 | 12 | 1% |
| 2012 | 26 | 2% |
| 2011 | 43 | 3% |
| 2010 | 5 | 4% |
| 2009 | 9 | 7% |
| 2008 | 13 | 2% |
| 2007 | 14 | 1% |
| 2006 | 119 | 9% |
| 2005 | 405 | 20% |
| 2004 | 36 | 3% |
| 2003 | 9 | 1% |
| 2002 | 13 | 1% |
| 2001 | 15 | 2% |
| 2000 | 31 | 2% |
| 1999 | 32 | 2% |
| 1998 | 68 | 7% |
| 1997 | 61 | 6% |
| 1996 | 85 | 10% |
| 1995 | 49 | 7% |
| 1994 | 30 | 5% |
| 1993 | 48 | 9% |
| 1991 | 1 | 17% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology