2011 Jeep Grand Cherokee Body and structure Problems

“Suv entered intersection on a city street.and was struck on the right front panel. I believe the car spun to the left and clipped the rear end of the truck. Suv came to rest with front end against a tree. I was doing approx 25 MPH. The truck that struck me appeared to be going a bit faster. None of the airbags deployed. I suffered broken bones in my neck. The consumer provided photos.”

“Over a period of one week, both of the tubular side steps broke off my Jeep. In one case, I was standing on the driver's side tubular side step in order to reach a windshield wiper. With no warning, the entire tube dislodged from all three brackets and fell to the ground with me falling too. One week later, while picking up a customer at his hotel, he used the passenger side tubular side step to help him enter the car. Again, with no warning the tube broke off and fell to the ground. …”

“The leather covering on the dashboard shrank, crumpled and wrinkled popping the air vent coverings out. The problem not only restricts air flow (defrosting, etc) it also may prevent the deployment of airbags. It looks horrible and decreases the value of my car, but it presents safety issues. The company has acknowledged the problem and approved my vehicle for repair, but they have also restricted the number or repair kits available and I have been waiting for months and am told it could be months more. They will not give a date.this was a manufacturing defect. …”

“Leather dashboard is separating from dashboard and may cause issue if airbag should deploy. This defect has been on the news. I filed a complaint with chrysler in 2016. Since then, I've made trips to the dealership only to have the person submitting pictures be terminated. Now chrysler will not respond to my requests to have this fixed. I've kept all communication. There's no way with the entire leather dash separating from the dash the passenger airbag be able to deploy properly. I've followed up and been as patient as possible looking for a remedy.”

“Car was illegally parked in the middle lane, with no indicator lights on or any lights whatsoever. Speed limit was 45mph, I glanced to off to the side of the road where 3 gentlemen were standing and turned back to looking forward seeing a car parked with no lights in front of me. I rear ended the ford focus going about 45mph. The driver of the first car (hungry howies delivery driver) was deemed at fault due to mechanical issues and being illegally parked in the middle of the road with no hazard lights on! …”