2021 Jeep Grand Cherokee Body and structure Problems
- Complaints
- 6about this part
- Share
- 1%of 410 total for the year
- Median mileage
- 82,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the body and structure of the 2021 Jeep Grand Cherokee, 1% of the 410 complaints for this model year. Where a mileage was given, the median is 82,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was sitting inside my home when all of the sudden I heard a loud boom, walked outside and saw my 2021 Jeep Grand Cherokee on fire. The fire started in the front and moved to the back of the vehicle. The engine had been off for about 2 hours and vehicle was sitting in the driveway. My son's car seat, stroller and many other belongings were ruined in the fire. A police report was not filed, but a fire report was.”
NHTSA complaint #11617879, filed 2024-10“My 2021 Jeep Grand Cherokee Summit with approximately 39,000 miles. The leather dashboard is delaminating and separating from the substrate. My Jeep dealer has inspected it and checked my VIN. They confirmed that Jeep previously provided extended coverage for essentially this type of dashboard delamination on 2011–2014 Grand Cherokees, but my VIN isn’t included. The vehicle is only slightly beyond the 36,000-mile basic warranty, and I don’t believe a premium leather dashboard should be delaminating at this age and mileage.”
NHTSA complaint #11767689, filed 2026-09“My Jeep Grand Cherokee L (long model with 3rd row seating) has a panoramic sunroof. Today while driving on the highway, the panoramic sunroof exploded right in the center of each section. It has two sections which overlap when fully open. There were no warning signs, lamps, or cracks prior to this. The glass shattered and flew behind us and all over the inner sunshade. It was extremely scary and dangerous! My son was in the back seat and would’ve been hit with broken glass had the sunshade been open. I haven’t filed any claims with Jeep or my insurance co yet. Please help!”
NHTSA complaint #11473244, filed 2022-07“The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and attempting to use the key fob to open the hatch, the hatch failed to open. The contact opened the hatch manually, and a bolt became loose, and the hatch struck the contact on the back. The contact’s back was sore from the impact and hurt while moving. The service center where the vehicle was purchased was contacted, and an appointment was scheduled. The failure mileage was approximately 82,000.”
NHTSA complaint #11762191, filed 2026-09, 82,000 miles“When driving at highway speeds, the front hood flutters up and down really fast, which is a huge distraction as it draws the drivers attention and when the sunlight hits it just right, it causes a flashing beam of light like a strobe effect in the drivers eyes.”
NHTSA complaint #11443067, filed 2021-12Related service bulletins
- 11038645Oct 14, 2026HEADLAMP
- 11038644Oct 14, 2026HEADLAMP
- 11037592Sep 23, 2026Applique - front door
- 11037350Sep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037345Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035072Jul 10, 2026Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT…
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 3 | 4% |
| 2024 | 1 | 0% |
| 2023 | 10 | 2% |
| 2022 | 4 | 1% |
| 2021 | 6 | 1% |
| 2020 | 8 | 3% |
| 2019 | 9 | 2% |
| 2018 | 16 | 2% |
| 2017 | 10 | 3% |
| 2016 | 11 | 4% |
| 2015 | 31 | 2% |
| 2014 | 65 | 3% |
| 2013 | 12 | 1% |
| 2012 | 26 | 2% |
| 2011 | 43 | 3% |
| 2010 | 5 | 4% |
| 2009 | 9 | 7% |
| 2008 | 13 | 2% |
| 2007 | 14 | 1% |
| 2006 | 119 | 9% |
| 2005 | 405 | 20% |
| 2004 | 36 | 3% |
| 2003 | 9 | 1% |
| 2002 | 13 | 1% |
| 2001 | 15 | 2% |
| 2000 | 31 | 2% |
| 1999 | 32 | 2% |
| 1998 | 68 | 7% |
| 1997 | 61 | 6% |
| 1996 | 85 | 10% |
| 1995 | 49 | 7% |
| 1994 | 30 | 5% |
| 1993 | 48 | 9% |
| 1991 | 1 | 17% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology