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Body and structurePart report

2009 Jeep Grand Cherokee Body and structure Problems

Complaints
9about this part
Share
7%of 138 total for the year
Median mileage
40,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the body and structure of the 2009 Jeep Grand Cherokee, 7% of the 138 complaints for this model year. Where a mileage was given, the median is 40,500 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Front door handles and panels are coming apart. The plastic panel is very brittle and both handles are just hanging within the panel compartment with no support or attachment. Research on this situation has shown me that this is a very common problem and should be addressed with a vehicle recall. The safety issue is a major concern for me and my passengers should we have the need to exit in a hurry. This raises a concern for both my children should we have a need to get out of the vehicle in an emergency. …”

NHTSA complaint #10524201, filed 2013-07, 20,000 miles

“Front passenger and drivers door interior handles are cracking. The cracking is going to lead to a failure of the interior door handle, making it impossible to get out of the vehicle in a emergency. While cleaning the door panels I noticed the problem and checked all four door. The only door that is cracked is the front doors. I looked for recalls on this matter and did not find any. I have talked with other Jeep owners and they have stated that they have had the same problem. The from seatbelts will not retract all the time. …”

NHTSA complaint #10524043, filed 2013-07, 62,940 miles

“Both of our front door panels at the door handles are broke. This makes it difficult sometimes to get out of the vehicle without either rolling down the window and reaching out, or somebody outside of the vehicle opening the door. If we were to be in an accident where we needed to quickly exit the vehicle, we would probably be out of luck!! To make things worse, we were told that it would cost about $850 per door to fix this with the same type of door panel that has failed. It has not been re-designed or improved and who has $3400 to fix their door handles! …”

NHTSA complaint #10514642, filed 2013-06, 60,000 miles

“The contact owns a 2009 Jeep Grand Cherokee. The contact stated that whenever it would rain, water would enter the interior of the vehicle. The contact stated that the failure would cause the radio and all other electrical components to become inoperable. The vehicle was taken to the dealer who made repairs to the sunroof but the failure was not corrected. The manufacturer was notified who informed the contact to continue taking the vehicle to the dealer for additional repairs. The failure mileage was 244 and the current mileage was 17,500.”

NHTSA complaint #10442670, filed 2012-01, 244 miles

“There is a leak coming from the maplight, and the a posts on the driver and passenger side. The leak gets worse the faster you drive. Dealership states this is a known issue caused by the sunroof drains. The drainage tube gets frozen or clogged and then leaks. This has happened twice since I bought the vehicle in october.”

NHTSA complaint #10494904, filed 2013-01

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202613%
202534%
202410%
2023102%
202241%
202161%
202083%
201992%
2018162%
2017103%
2016114%
2015312%
2014653%
2013121%
2012262%
2011433%
201054%
200997%
2008132%
2007141%
20061199%
200540520%
2004363%
200391%
2002131%
2001152%
2000312%
1999322%
1998687%
1997616%
19968510%
1995497%
1994305%
1993489%
1991117%

Other parts of the 2009 Jeep Grand Cherokee

Electrical system
47 complaints
Transmission and drivetrain
23 complaints
Engine
22 complaints
Vehicle speed control
12 complaints
Air bags
11 complaints
Steering
11 complaints
Other or unknown
10 complaints
Wheels
10 complaints
Tires
9 complaints
Fuel system
8 complaints
Engine cooling
5 complaints
Brakes
4 complaints

← All problems reported for the 2009 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology