2012 Jeep Grand Cherokee Body and structure Problems
- Complaints
- 26about this part
- Share
- 2%of 1,644 total for the year
- Median mileage
- 68,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the body and structure of the 2012 Jeep Grand Cherokee, 2% of the 1,644 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have two major issues. The first being that the leather on my dash has completely shriveled up into weird bumps and looks horrible. I'm not sure what would of caused it because it is something that I have never seen before. The second thing is that my back right suspension is messed up. The back left side of my Jeep sags when I put it in park and as it lowers into park level.”
NHTSA complaint #11265823, filed 2019-10, 170,000 miles“The paint on the inside of the hood is bubbling. I believe it is due to iron contamination from the factory. It didn't start bubbling bad until recently. Jeep has had this problem numerous times and ive seen hoods replaced over this. However, my factory warranty has since expired and the manufacturer refused to help me. I wax and polish the car annually so this is completely surprising to me”
NHTSA complaint #11156900, filed 2018-12, 39,000 miles“On the first of march, my wife and daughter were about to start their day in the usual way. She opened the garage door and used her key fob to remote start our 2012 Jeep gc limited ( around 42k miles) ( factory installed remote starter) she walked away for less than 4 minutes and returned to see smoke coming from front passenger side of Jeep. She called for me, and pushed the aux button to be sure the vehicle was off. …”
NHTSA complaint #10845713, filed 2016-03, 42,000 miles“I had the car for 3 years and didn't have any issues. Last saturday evening 4/14/17 we had just gotten home from running to the store and black smoke started to come up from the front right side of the hood. I backed the car out of the garage and went around the car to see what the issue was. Saw sparks, grabbed my son from the back ran and called 911. With in 5 min the front of the Jeep was on fire. Took 30 min to put out and the car is totalled.”
NHTSA complaint #10979174, filed 2017-04, 64,000 miles“On june 24, 2016, between 1:30 pm and 2 pm, I was driving from brentwood ca to vallejo ca on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, I applied the brakes at about 30 miles per hour after I emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the Jeep continued to roll even though I pressed on the brakes to the floor board. …”
NHTSA complaint #10883463, filed 2016-07, 41,000 milesRelated service bulletins
- 10229572Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225424Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10204343Nov 19, 2021Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.
- 10223978Oct 17, 2020Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues…
- 10183089Oct 17, 2020Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues…
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10175178Mar 31, 2020Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues…
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 3 | 4% |
| 2024 | 1 | 0% |
| 2023 | 10 | 2% |
| 2022 | 4 | 1% |
| 2021 | 6 | 1% |
| 2020 | 8 | 3% |
| 2019 | 9 | 2% |
| 2018 | 16 | 2% |
| 2017 | 10 | 3% |
| 2016 | 11 | 4% |
| 2015 | 31 | 2% |
| 2014 | 65 | 3% |
| 2013 | 12 | 1% |
| 2012 | 26 | 2% |
| 2011 | 43 | 3% |
| 2010 | 5 | 4% |
| 2009 | 9 | 7% |
| 2008 | 13 | 2% |
| 2007 | 14 | 1% |
| 2006 | 119 | 9% |
| 2005 | 405 | 20% |
| 2004 | 36 | 3% |
| 2003 | 9 | 1% |
| 2002 | 13 | 1% |
| 2001 | 15 | 2% |
| 2000 | 31 | 2% |
| 1999 | 32 | 2% |
| 1998 | 68 | 7% |
| 1997 | 61 | 6% |
| 1996 | 85 | 10% |
| 1995 | 49 | 7% |
| 1994 | 30 | 5% |
| 1993 | 48 | 9% |
| 1991 | 1 | 17% |
Other parts of the 2012 Jeep Grand Cherokee
837 complaintsBrakes
289 complaintsEngine
285 complaintsFuel system
248 complaintsOther or unknown
121 complaintsTransmission and drivetrain
102 complaintsSteering
100 complaintsAir bags
43 complaintsVehicle speed control
35 complaintsExterior lighting
34 complaintsSuspension
32 complaintsVisibility (wipers, defrost, mirrors)
32 complaints
← All problems reported for the 2012 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology