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Body and structurePart report

2017 Jeep Grand Cherokee Body and structure Problems

Complaints
10about this part
Share
3%of 364 total for the year
Median mileage
7,900miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the body and structure of the 2017 Jeep Grand Cherokee, 3% of the 364 complaints for this model year. Where a mileage was given, the median is 7,900 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We were sold a rusted brand new car by huffines Jeep dealership in lewisville, tx. We identified the rust in the car within 3 weeks ( and less than 700 miles) and took it back to the dealership and they denied helping us out and refused to replace the car for us and the only option they provided us was we will fix the car and you take it back . We have escalated the case to FCA north america and they are currently investigating the case . …”

NHTSA complaint #11021358, filed 2017-09, 750 miles

“Driving in the ne after the highway dept. Spread the slurry to combat ice my brand new Jeep Grand Cherokee 2017, color ivory, stained. The truck was driven on the highway as well as secondary rouds. After washing the vehicle I discovered the wheel well and its sides stained from the slurry. Brought it to meadowlands of carmel where it was purchased. They indicated they had seen this before however chrysler will not cover chemical reaction. This tells me they are aware of the issue and have produced a product that cannot handle normal use. This in reality is a defect in the paint. …”

NHTSA complaint #10957301, filed 2017-02, 1,800 miles

“On five separate occasions, the tailgate of the vehicle has opened on its own. It has happened during various hours of the day, both daytime and overnight. And on three of those occasions the home link system has also been activated which then opened the garage door causing damage to the rear of the tailgate. Also, since the onset of this issue the home link button does not always work even in close proximity to the garage door itself.”

NHTSA complaint #11122688, filed 2018-08, 7,300 miles

“The power life gate is not working properly , has knocked me in the head. I read that is very common. It stopped working a few months after purchasing (used). I have not had repaired, thought it might be a recall since it was reported a common problem.”

NHTSA complaint #11516900, filed 2023-04

“The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.”

NHTSA complaint #11720043, filed 2026-02

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202613%
202534%
202410%
2023102%
202241%
202161%
202083%
201992%
2018162%
2017103%
2016114%
2015312%
2014653%
2013121%
2012262%
2011433%
201054%
200997%
2008132%
2007141%
20061199%
200540520%
2004363%
200391%
2002131%
2001152%
2000312%
1999322%
1998687%
1997616%
19968510%
1995497%
1994305%
1993489%
1991117%

Other parts of the 2017 Jeep Grand Cherokee

Engine
102 complaints
Transmission and drivetrain
88 complaints
Electrical system
87 complaints
Other or unknown
77 complaints
Fuel system
33 complaints
Brakes
29 complaints
Vehicle speed control
21 complaints
Seats
20 complaints
Steering
18 complaints
Air bags
15 complaints
Exterior lighting
14 complaints
Electronic stability control
10 complaints

← All problems reported for the 2017 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology