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Exterior lightingPart report

2017 Jeep Grand Cherokee Exterior lighting Problems

Complaints
14about this part
Share
4%of 364 total for the year
Median mileage
25,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the exterior lighting of the 2017 Jeep Grand Cherokee, 4% of the 364 complaints for this model year. Where a mileage was given, the median is 25,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving the entire dashboard went black. It comes back on occasionally after re-starting, but continually shuts off at random times. I can't view my speed, RPM, and gauges, or gas levels. Blinkers will work sometimes other times they won't.”

NHTSA complaint #11407810, filed 2021-04, 63,000 miles

“For the second time, I was pulled over by the state police because my tail lights were not on at night. In both cases, it is likely that when I got out of my Jeep my knee brushed the dial that controls the headlights and moved it from a to o (auto to off). Both times it was after dark and because of the daytime running lights, it was not immediately clear to me that the headlights (and taillights) were not on. In both cases, the trooper let me off, but this seems like a design flaw that could create a major problem if a car were following me and did not see me.”

NHTSA complaint #11140176, filed 2018-10, 20,000 miles

“Dealer has tried to fix electrical problems 4 times 7/30/18 we had no headlights,no taillights,no turn signals,no brake lights,and no way of knowing they didn't work. Today 7/31/2018 went to start car locked into run but wasn't running couldn't move out of park won't start again”

NHTSA complaint #11114792, filed 2018-07, 17,382 miles

“The Jeep Grand Cherokee has a safety feature called automatic high-beams, a feature they charge an additional fee for. The feature itself can be turned on/off only through the uconnect system of settings, while the vehicle is stopped. The actual feature once turned on can be enabled and disabled through the turn signal stalk (pushing forward to enable, back to disable) once the feature is turned on via uconnect, there is no way to manually turn on your high-beams except by pulling back on the turn signal stalk to enable your flash-to-pass high-beams. …”

NHTSA complaint #10937966, filed 2016-12, 12 miles

“The HID headlights failed and is available for inspection. Can't drive in the dark or rain, less visible to other motorists. Yes, confirmed by dealer. No other inspections. No notices were given. My friend noticed it and we drove home from an event at night with running lights. Numerous other Jeep Grand Cherokees have the same issue and do have the recall and repair available, but for some reason the Summit was overlooked and should be placed in the recall ASAP. Clearly, this is a Jeepwide problem and not limited by VIN number.”

NHTSA complaint #11626677, filed 2024-11

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202511%
2024166%
202382%
202210%
20214210%
202021%
2019123%
2018223%
2017144%
2016103%
2015191%
2014542%
2013233%
2012342%
2011372%
201011%
200932%
2008172%
2007232%
2006645%
2005603%
2004272%
2003152%
2002191%
2001263%
2000725%
1999352%
1998151%
1997141%
1996142%
199561%
199481%
199371%
1989120%

Other parts of the 2017 Jeep Grand Cherokee

Engine
102 complaints
Transmission and drivetrain
88 complaints
Electrical system
87 complaints
Other or unknown
77 complaints
Fuel system
33 complaints
Brakes
29 complaints
Vehicle speed control
21 complaints
Seats
20 complaints
Steering
18 complaints
Air bags
15 complaints
Electronic stability control
10 complaints
Body and structure
10 complaints

← All problems reported for the 2017 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology