2020 Jeep Grand Cherokee Exterior lighting Problems
- Complaints
- 2about this part
- Share
- 1%of 241 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the exterior lighting of the 2020 Jeep Grand Cherokee, 1% of the 241 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Had to replace headlight then it went back out shortly after. The following week the other side went out. I looked it up and it showed that there were recalls for this problem. But am being told there is no recall on my vehicle for this.”
NHTSA complaint #11656239, filed 2025-04“What component or system failed or malfunctioned, and is it available for inspection upon request? Front passenger HID headlight on 2020 Jeep Grand Cherokee Summit V8, 45,000 miles. Yes How was your safety or the safety of others put at risk? Went out while driving at night, making it difficult to adequately see. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it seems to be a known problem with these particular type of lights. I had a 2015 and it had the exact same issue. …”
NHTSA complaint #11668237, filed 2025-06Related service bulletins
- 10225300Aug 3, 2022WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a…
- 10221500Jun 22, 2022Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 16 | 6% |
| 2023 | 8 | 2% |
| 2022 | 1 | 0% |
| 2021 | 42 | 10% |
| 2020 | 2 | 1% |
| 2019 | 12 | 3% |
| 2018 | 22 | 3% |
| 2017 | 14 | 4% |
| 2016 | 10 | 3% |
| 2015 | 19 | 1% |
| 2014 | 54 | 2% |
| 2013 | 23 | 3% |
| 2012 | 34 | 2% |
| 2011 | 37 | 2% |
| 2010 | 1 | 1% |
| 2009 | 3 | 2% |
| 2008 | 17 | 2% |
| 2007 | 23 | 2% |
| 2006 | 64 | 5% |
| 2005 | 60 | 3% |
| 2004 | 27 | 2% |
| 2003 | 15 | 2% |
| 2002 | 19 | 1% |
| 2001 | 26 | 3% |
| 2000 | 72 | 5% |
| 1999 | 35 | 2% |
| 1998 | 15 | 1% |
| 1997 | 14 | 1% |
| 1996 | 14 | 2% |
| 1995 | 6 | 1% |
| 1994 | 8 | 1% |
| 1993 | 7 | 1% |
| 1989 | 1 | 20% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsEngine
50 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsVehicle speed control
15 complaintsBrakes
13 complaintsSteering
13 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology