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BrakesPart report

2020 Jeep Grand Cherokee Brakes Problems

Complaints
13about this part
Share
5%of 241 total for the year
Median mileage
7,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the brakes of the 2020 Jeep Grand Cherokee, 5% of the 241 complaints for this model year. Where a mileage was given, the median is 7,000 miles. 7 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Traveling at 50 MPH deer jumped into center of the road I hit the breaks swerving right, the front driver side break locked and didn't release. Very hard pull to the left on the steering wheel as another deer came I tried veering right that tire was locked threw my back passenger tire into the curb bounced the vehicle rear to the left front tire still locked up made the vehicle spin eventually rolling two or three times .”

NHTSA complaint #11338712, filed 2020-07, 5,000 miles

“While I was parking near the beach, the car started accelerating and the breaks became unresponsive. As a result, the car crushed into the water and got submerged. I was able to leave through the window before it got flooded”

NHTSA complaint #11408116, filed 2021-04, 14,800 miles

“I was slowly backing into a driveway when the Jeep Grand Cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the Jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The Jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it before an impending impact but it did not do so. This was an extremely terrifying experience and it felt like a nightmare.”

NHTSA complaint #11287558, filed 2019-12, 500 miles

“Purchased new in september. Currently has 2100 miles. Cruise control sticks and fails to disengage at the controls. When the accelerate control is depressed and released, the vehicle will continue to accelerate without capping the increase in acceleration until the system is disengaged with the brake pedal. Very dangerous! This scenario occurs both at lower and higher speeds over 55.”

NHTSA complaint #11383447, filed 2020-12, 1,800 miles

“Abs module / hcu shorted internally. Both had to be replaced. These are on recall for many 2020 Jeep Grand Cherokee and the dealer has replaced several for this recall. My Jeep should be included in the recall and I should be reimbursed for $2954.79 out of pocket”

NHTSA complaint #11736944, filed 2026-05

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2026413%
2025810%
2024177%
2023287%
2022145%
2021328%
2020135%
201911631%
2018627%
2017298%
2016258%
2015403%
201426011%
201314618%
201228918%
201133120%
20101210%
200943%
2008243%
2007404%
2006716%
2005965%
200415912%
2003719%
200217912%
200120824%
200043830%
199962238%
199816116%
199717317%
199611813%
199511316%
199413222%
199315628%
1991350%
1990360%
1989240%

Other parts of the 2020 Jeep Grand Cherokee

Electrical system
74 complaints
Other or unknown
64 complaints
Engine
50 complaints
Transmission and drivetrain
39 complaints
Fuel system
21 complaints
Air bags
17 complaints
Vehicle speed control
15 complaints
Steering
13 complaints
Forward collision avoidance
9 complaints
Back-over prevention (rear camera)
8 complaints
Body and structure
8 complaints
Suspension
8 complaints

← All problems reported for the 2020 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology