2020 Jeep Grand Cherokee Forward collision avoidance Problems
- Complaints
- 9about this part
- Share
- 4%of 241 total for the year
- Median mileage
- 25,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the forward collision avoidance of the 2020 Jeep Grand Cherokee, 4% of the 241 complaints for this model year. Where a mileage was given, the median is 25,300 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While I was parking near the beach, the car started accelerating and the breaks became unresponsive. As a result, the car crushed into the water and got submerged. I was able to leave through the window before it got flooded”
NHTSA complaint #11408116, filed 2021-04, 14,800 miles“Park sense feature is turned off, but park sense keeps engaging. With erro message put in park then put in gear. I receive this erro message 4 0r 5 time, before I'm sble to put in gear and drive vehicle, this has been happening peridocally since I bought the vehicle, but getting more frequent.”
NHTSA complaint #11515920, filed 2023-04“On September 15–16, 2025, my vehicle was serviced at AutoNation CDJR North Columbus, where the technician documented: “Oil filter housing failed internally.” •No repair, replacement, or warning was provided to me about the risk of catastrophic engine failure. •I was not presented a signed repair decline form. •Internal failure was documented but not escalated. On February 13, 2026, the engine failed completely, rendering the vehicle inoperable. The dealership quoted ~$13,094.83 for engine replacement but did not authorize repair. …”
NHTSA complaint #11722336, filed 2026-03“I am reporting significant safety issues with my 2020 Jeep Grand Cherokee Limited X. The vehicle has repeatedly experienced failures in critical safety systems such as Adaptive Cruise Control (ACC), ParkSense, and Lane Departure, which randomly disable while driving, particularly in cold weather or after a restart. These failures compromise essential safety functions necessary for highway driving and parking. Additionally, I encountered a severe issue regarding the vehicle’s lack of over-voltage protection. …”
NHTSA complaint #11612956, filed 2024-09“ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Can’t even use cruise control because my “memory system” and “park sense” are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see many recalls for 2020 Jeep Grand Cherokee’s, and believe mine should be included. I should’ve have to pay $3,000 out of pocket for something a ton of people are reporting as an issue. I found one reported a few months back with the same issue.”
NHTSA complaint #11765635, filed 2026-09Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 11 | 14% |
| 2024 | 31 | 12% |
| 2023 | 40 | 10% |
| 2022 | 46 | 17% |
| 2021 | 25 | 6% |
| 2020 | 9 | 4% |
| 2019 | 11 | 3% |
| 2018 | 17 | 2% |
| 2017 | 8 | 2% |
| 2016 | 4 | 1% |
| 2015 | 13 | 1% |
| 2014 | 14 | 1% |
| 2013 | 6 | 1% |
| 2012 | 2 | 0% |
| 2011 | 8 | 0% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsEngine
50 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsVehicle speed control
15 complaintsBrakes
13 complaintsSteering
13 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaintsSuspension
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology