2020 Jeep Grand Cherokee Other or unknown Problems

“The sos button in the car and the assist button in the car don't work. If you push either you get a busy signal. Sos is for emergy help. I took it to the dealreship. After a couple weeks of FCA collecting data they finally told the dealership it is a know problem. I have the car back, but, these features do not work. If my cell phone is damage I can not use sos to get help. They said they would let me know when there is a fix.”

“While driving 60 miles per hour along the southbound express lane of garden state parkway my new 2020 Jeep Grand Cherokee started shaking. Within seconds, I pulled on to the grassy area next to the fast lane where my vehicle died. After getting towed to the dealership, I was notified that my new car with 329 miles on it is in need of a new engine, new batteries and new starter. Of notable concern on the repair order is the following: what is present inside intake manifold is pieces of metal. …”

“After only 350 miles my engine started sputtering and had to pull over. By the time we stopped the car the sputtering was violently shaking the vehicle. We had to get it towed only for the dealer ship to take several hours to replace a spark plug. - at almost all time there the air conditioner never seems to get to the desired temperature for more than 20 seconds. When at a stop, the A/C is non existence and temps drop significantly. Unless you have it set to max A/C it will never feel cold/hot. …”

“I bought vehicle in may 2020 and have had continued issues with my vehicle since december 2020. Four months ago the radio screen started freezing occasionally. Within a couple weeks it was significantly worse and happening more frequently. The screen would freeze while reversing or would cut off, restart or freeze while driving. I had the misfortune of driving on the highway and and the screen froze. I had to get off at the next exit so I could turn vehicle off and on to unfreeze screen because I needed to use the GPS. …”

“I was slowly backing into a driveway when the Jeep Grand Cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the Jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The Jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it before an impending impact but it did not do so. This was an extremely terrifying experience and it felt like a nightmare.”