2004 Jeep Grand Cherokee Other or unknown Problems
- Complaints
- 36about this part
- Share
- 3%of 1,295 total for the year
- Median mileage
- 104,400miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 36 complaints about the other or unknown of the 2004 Jeep Grand Cherokee, 3% of the 1,295 complaints for this model year. Where a mileage was given, the median is 104,400 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2004 Jeep has 110,768 miles on it and durring the recent cold spell in western ny the heater and AC stopped working ! My windows fogged up and couldn't see , I was a sitting duck in the middle of the road as I couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? This seems to be a recall issue as if the original wiers r melting during normal use it can cause a fire. Please recall and fix.”
NHTSA complaint #11208033, filed 2019-05, 110,800 miles“The vehicle sometimes doesn't start and sometimes it starts just fine. Sometimes when you put it in drive it will die and sometimes it will run just fine. Sometimes it has a rough idle and will stall and die when driving down the road. And then when you start it back up again it will run just fine and then will stall and die again. We have taken it to the dealership and they replaced the coil pack and it is still doing the same thing. We have checked all of the grounds and there are no codes being displayed.”
NHTSA complaint #11281239, filed 2019-11, 139,000 miles“I have called the chrysler recall hotline and a dealership nearby to see if my car has a recall on the crankshaft positioning sensor because my car keeps dying while I'm driving down the road and idles rough. I did some research online and several websites showed a problem with my make and year model yet I cannot redeem a recall which I'm guessing is because it's VIN specific. I would just like my crankshaft positioning sensor replaced. My car has been know to die several times through the day with no warning. …”
NHTSA complaint #11084451, filed 2018-04, 180,000 miles“Takata recall. The advice is not to drive too much , should I let my wife drive it? My complaint is that there is no thought for the consumer. So why do we have NHTSA? Could you answer that question?”
NHTSA complaint #10863347, filed 2016-05, 157,718 miles“Takata recall. Clock will not go off at anytime, so battery goes down overnight all the time. Brake and ABS lights stays on while driving. Ignition key doesn't match door nor hatch locks. The exhaust system has vibration at times when in motion. When test driving this vehicle I just assumed the vehicle had been sitting with an older battery was why it needed to be jumped. Then after I got it home and it sat overnight and I had the same problem; I thought I'd left something turned on. Then I discovered that the clock will not go off. I purchased this vehicle on 5/17/2019 as is.”
NHTSA complaint #11228263, filed 2019-06, 160,000 milesRelated service bulletins
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 10148556Sep 1, 2015The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles…
- 10220410Jun 20, 2013Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware…
- 10189178Jun 20, 2013Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware…
- 10136887Jun 20, 2013New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 9% |
| 2025 | 16 | 20% |
| 2024 | 32 | 13% |
| 2023 | 67 | 16% |
| 2022 | 39 | 15% |
| 2021 | 57 | 14% |
| 2020 | 64 | 27% |
| 2019 | 77 | 21% |
| 2018 | 271 | 32% |
| 2017 | 77 | 21% |
| 2016 | 31 | 10% |
| 2015 | 193 | 14% |
| 2014 | 275 | 12% |
| 2013 | 60 | 7% |
| 2012 | 121 | 7% |
| 2011 | 136 | 8% |
| 2010 | 14 | 12% |
| 2009 | 10 | 7% |
| 2008 | 35 | 5% |
| 2007 | 39 | 4% |
| 2006 | 78 | 6% |
| 2005 | 137 | 7% |
| 2004 | 36 | 3% |
| 2003 | 13 | 2% |
| 2002 | 35 | 2% |
| 2001 | 13 | 1% |
| 2000 | 27 | 2% |
| 1999 | 36 | 2% |
| 1998 | 22 | 2% |
| 1997 | 30 | 3% |
| 1996 | 30 | 3% |
| 1995 | 16 | 2% |
| 1994 | 13 | 2% |
| 1993 | 9 | 2% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsBody and structure
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology