2019 Jeep Grand Cherokee Other or unknown Problems
- Complaints
- 77about this part
- Share
- 21%of 370 total for the year
- Median mileage
- 9,480miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 77 complaints about the other or unknown of the 2019 Jeep Grand Cherokee, 21% of the 370 complaints for this model year. Where a mileage was given, the median is 9,480 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The AC does not stay cold. It cycles from cold to like warm and humid several times per minute. I have taken the vehicle in to the dealer several times. They have drained and recharged the AC to no avail. They have told me other customers complain of the same thing in the 2019s. It happens while the vehicle is stationary and in motion. This is a known issue that no fix has been established for.”
NHTSA complaint #11383298, filed 2020-12, 6 miles“Took my car to the dealer because the sunroof is leaking they tried to fix it twice failed the second time I took it the complete drivers side floor of my vehicle was wet they said the reason why it was wet because it the sunroof bolts had rusted it is less than a year old and already has rust .”
NHTSA complaint #11278658, filed 2019-11, 10,000 miles“I was driving home and the Jeep switched to neutral on its own and flashed shift to park on the screen. I had to roll to the side of the road, put it in park and turn it off. I am scared to drive it. I have kids. If this happens on the highway we will be hurt.”
NHTSA complaint #11350988, filed 2020-08, 8,960 miles“The navigation system has a weather alert notification that can't be disabled. It takes up the entire infotainment screen and does not go away unless I take my eyes off the road to click on it to close the window. This happens everyday in my Jeep with a wind advisory. Pretty absurd notification especially since it happens every day. I live on the west coats and understand it can be windy. Super dangerous to constantly pop up and make me close it manually.”
NHTSA complaint #11306780, filed 2020-02, 200 miles“While driving down a road, at 30mph, it all of a sudden stalled out. Power steering stopped working, engine was dead, it said on dash to shift into park . I managed to pull into a parking lot. Put it in park. Turned it off, then attempted to restart, it wouldn't start (sounded like engine trying, then not turning over. I then turned it off again, and tried, and it turned on. I was able to make it home, but a car shouldn't stall while driving at 30mph down a road.”
NHTSA complaint #11364030, filed 2020-10, 26,572 milesRelated service bulletins
- 11037341Sep 10, 2026Evaporator - air conditioning
- 11037340Sep 10, 2026Evaporator - air conditioning
- 11034327Jun 15, 2026Heater - electric coolant
- 11030269Mar 18, 2026Backup Camera Poor Image Quality Inspection
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11019600Jun 11, 2025Warranty Newsletter – Volume 11, Issue 6
- 11019598Jun 11, 2025FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- 11016296Mar 20, 2025Valve - oil control
- 10243172Aug 18, 2023Low Charging Voltage Displayed On Cluster
- 10243153Aug 8, 2023Apple CarPlay Does Not Work Or Not Connecting
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 9% |
| 2025 | 16 | 20% |
| 2024 | 32 | 13% |
| 2023 | 67 | 16% |
| 2022 | 39 | 15% |
| 2021 | 57 | 14% |
| 2020 | 64 | 27% |
| 2019 | 77 | 21% |
| 2018 | 271 | 32% |
| 2017 | 77 | 21% |
| 2016 | 31 | 10% |
| 2015 | 193 | 14% |
| 2014 | 275 | 12% |
| 2013 | 60 | 7% |
| 2012 | 121 | 7% |
| 2011 | 136 | 8% |
| 2010 | 14 | 12% |
| 2009 | 10 | 7% |
| 2008 | 35 | 5% |
| 2007 | 39 | 4% |
| 2006 | 78 | 6% |
| 2005 | 137 | 7% |
| 2004 | 36 | 3% |
| 2003 | 13 | 2% |
| 2002 | 35 | 2% |
| 2001 | 13 | 1% |
| 2000 | 27 | 2% |
| 1999 | 36 | 2% |
| 1998 | 22 | 2% |
| 1997 | 30 | 3% |
| 1996 | 30 | 3% |
| 1995 | 16 | 2% |
| 1994 | 13 | 2% |
| 1993 | 9 | 2% |
Other parts of the 2019 Jeep Grand Cherokee
116 complaintsElectrical system
84 complaintsEngine
64 complaintsTransmission and drivetrain
47 complaintsAir bags
19 complaintsVehicle speed control
15 complaintsSteering
14 complaintsExterior lighting
12 complaintsBack-over prevention (rear camera)
11 complaintsForward collision avoidance
11 complaintsSuspension
11 complaintsSeats
10 complaints
← All problems reported for the 2019 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology