2002 Jeep Grand Cherokee Other or unknown Problems
- Complaints
- 35about this part
- Share
- 2%of 1,476 total for the year
- Median mileage
- 80,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 35 complaints about the other or unknown of the 2002 Jeep Grand Cherokee, 2% of the 1,476 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My transmission is going out. I just bought the car in january and I've been having a transmission problem for several months. I heard there was a recall on Jeep cherokee transmissions. My car won't accelerate anymore when I drive. It won't switch gears and RPM will shoot up to 3 or 4. It does this every time it tries to switch gears.”
NHTSA complaint #11141131, filed 2018-10, 173,000 miles“Airbag system(orc module I have been trying to get recalls on my Jeep Grand Cherokee done ive dealt with the dealerships & chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls.I'm disabled & need my car since jan it has been in my garage. …”
NHTSA complaint #10722290, filed 2015-05, 80,000 miles“One monday the 6th driving north. It was raining. So, I had full 4wheel drive engaged. A car cut me off. I was on the transition from the 5 n to the 55n. A car from the left lane cut into my lane to try and exit onto 4th street. To avoid an accident I slammed on the breaks and veered right. But the car would not stop. I pushing down on the breaks as hard as I could. The car was still accelerating and did not slow down. Trying to obtain control over the vehicle I fishtailed from going right back to left and hit the side of the car and then hit the center divider. …”
NHTSA complaint #11320817, filed 2020-04, 187,000 miles“I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the A/C issue under the glove compartment overheats and melts the mechanism and continues to burn. When I reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the seat still broke. Fortunately, no serious injury, only sore neck and bump to the hand.”
NHTSA complaint #10937385, filed 2016-12, 150,000 miles“While driving or stationary the engine shuts down on me. It starts again after I wait about an hour or more. I bought this car from the original owner in december 2017. She had all the recalls fixed except for the airbag. Since owning this car I have only driven it 3 times. Granted I took a few months to put it on the road as the weather was cold. I've had extensive work done on it. Tune up, new transmission, belts, pumps, coils, hoses and sensors you name it but it continues to shut off on me. I try to take it for a spin but just putting it in reverse it shuts off. …”
NHTSA complaint #11206984, filed 2019-05, 83,847 milesRelated service bulletins
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 10148556Sep 1, 2015The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles…
- 10220410Jun 20, 2013Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware…
- 10189178Jun 20, 2013Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware…
- 10136887Jun 20, 2013New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 9% |
| 2025 | 16 | 20% |
| 2024 | 32 | 13% |
| 2023 | 67 | 16% |
| 2022 | 39 | 15% |
| 2021 | 57 | 14% |
| 2020 | 64 | 27% |
| 2019 | 77 | 21% |
| 2018 | 271 | 32% |
| 2017 | 77 | 21% |
| 2016 | 31 | 10% |
| 2015 | 193 | 14% |
| 2014 | 275 | 12% |
| 2013 | 60 | 7% |
| 2012 | 121 | 7% |
| 2011 | 136 | 8% |
| 2010 | 14 | 12% |
| 2009 | 10 | 7% |
| 2008 | 35 | 5% |
| 2007 | 39 | 4% |
| 2006 | 78 | 6% |
| 2005 | 137 | 7% |
| 2004 | 36 | 3% |
| 2003 | 13 | 2% |
| 2002 | 35 | 2% |
| 2001 | 13 | 1% |
| 2000 | 27 | 2% |
| 1999 | 36 | 2% |
| 1998 | 22 | 2% |
| 1997 | 30 | 3% |
| 1996 | 30 | 3% |
| 1995 | 16 | 2% |
| 1994 | 13 | 2% |
| 1993 | 9 | 2% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsSeats
91 complaintsElectrical system
85 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsSteering
41 complaintsVehicle speed control
38 complaintsEngine
26 complaintsEquipment
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology