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Other or unknownPart report

2002 Jeep Grand Cherokee Other or unknown Problems

Complaints
35about this part
Share
2%of 1,476 total for the year
Median mileage
80,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 35 complaints about the other or unknown of the 2002 Jeep Grand Cherokee, 2% of the 1,476 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My transmission is going out. I just bought the car in january and I've been having a transmission problem for several months. I heard there was a recall on Jeep cherokee transmissions. My car won't accelerate anymore when I drive. It won't switch gears and RPM will shoot up to 3 or 4. It does this every time it tries to switch gears.”

NHTSA complaint #11141131, filed 2018-10, 173,000 miles

“Airbag system(orc module I have been trying to get recalls on my Jeep Grand Cherokee done ive dealt with the dealerships & chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls.I'm disabled & need my car since jan it has been in my garage. …”

NHTSA complaint #10722290, filed 2015-05, 80,000 miles

“One monday the 6th driving north. It was raining. So, I had full 4wheel drive engaged. A car cut me off. I was on the transition from the 5 n to the 55n. A car from the left lane cut into my lane to try and exit onto 4th street. To avoid an accident I slammed on the breaks and veered right. But the car would not stop. I pushing down on the breaks as hard as I could. The car was still accelerating and did not slow down. Trying to obtain control over the vehicle I fishtailed from going right back to left and hit the side of the car and then hit the center divider. …”

NHTSA complaint #11320817, filed 2020-04, 187,000 miles

“I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the A/C issue under the glove compartment overheats and melts the mechanism and continues to burn. When I reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the seat still broke. Fortunately, no serious injury, only sore neck and bump to the hand.”

NHTSA complaint #10937385, filed 2016-12, 150,000 miles

“While driving or stationary the engine shuts down on me. It starts again after I wait about an hour or more. I bought this car from the original owner in december 2017. She had all the recalls fixed except for the airbag. Since owning this car I have only driven it 3 times. Granted I took a few months to put it on the road as the weather was cold. I've had extensive work done on it. Tune up, new transmission, belts, pumps, coils, hoses and sensors you name it but it continues to shut off on me. I try to take it for a spin but just putting it in reverse it shuts off. …”

NHTSA complaint #11206984, filed 2019-05, 83,847 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202639%
20251620%
20243213%
20236716%
20223915%
20215714%
20206427%
20197721%
201827132%
20177721%
20163110%
201519314%
201427512%
2013607%
20121217%
20111368%
20101412%
2009107%
2008355%
2007394%
2006786%
20051377%
2004363%
2003132%
2002352%
2001131%
2000272%
1999362%
1998222%
1997303%
1996303%
1995162%
1994132%
199392%

Other parts of the 2002 Jeep Grand Cherokee

Air bags
486 complaints
Visibility (wipers, defrost, mirrors)
326 complaints
Brakes
179 complaints
Engine cooling
146 complaints
Seats
91 complaints
Electrical system
85 complaints
Transmission and drivetrain
58 complaints
Fuel system
57 complaints
Steering
41 complaints
Vehicle speed control
38 complaints
Engine
26 complaints
Equipment
26 complaints

← All problems reported for the 2002 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology