2002 Jeep Grand Cherokee Equipment Problems

“The ventilation system is not working correctly, in the fact that the airflow whether it is hot or cold is obstructed somehow. Had this problem for quite some time and would very much like to know what my options are. Yes there is a noise coming from the dashboard, sounding like a machine winding down. Please help me.”

“The heating/air conditioning system on 2002 Grand Cherokee was faulty. The vehicle has just over 65000 miles on it. I just had it repaired at a cost of over $1000 and it was still making noises that lead me to believe it will fail again. It wasnacceptable that a car company with as much experience as daimler chrysler could not design a quality heating / air conditioning system.”

“Ventilation system making noise behind dashboard. When the A/C unit is off, once I shut off vehicle, no noise will be heard, however after running A/C, when shutting off vehicle, a moaning or creaking sound is heard, everytime. I have read this is happening to many many others. Possible blend door problem. This needs to be repaired. People that live in cold environments or extremely hot should not have to worry about a HVAC system breaking and then have to pay 1500.00 for repair.”

“In march, 2005, with 59,000 miles, my 2002 Jeep Grand Cherokee overland, which I purchased new in august 2002, needed a new rear differential. A replacement was also needed at 80,000 (july 2006), 86,000 (march 2007), and 98,000 (april 2008). As of this writing, the dealer has had the vehicle for over 3 weeks. In replacing first the bearings, then the gears, and then the entire rear end , they have been unable to solve the problem. Attempts to contact chrysler have been unsuccessful. No one at the 800 numbers can offer any solutions. …”

“My 2002 Grand Cherokee suddenly has no heat. The defroster works randomly and sometimes shuts down only blowing cold, outside air causing the window to fog up with no warning. After researching this issue online there are thousands of complaints about this, the dealer fix is to take off the dash ($1000+ in labor) to fix a $20 part. There are parts available online to do the fix yourself for $100. Seems to me that not only does Jeep know there is a factory default with their jeeps, they rip people off by charging exorbitant amounts of $$ to fix something simple. …”