1997 Jeep Grand Cherokee Equipment Problems
- Complaints
- 30about this part
- Share
- 3%of 991 total for the year
- Median mileage
- 108,604miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 30 complaints about the equipment of the 1997 Jeep Grand Cherokee, 3% of the 991 complaints for this model year. Where a mileage was given, the median is 108,604 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased a certified pre-owned 1997 Jeep Grand Cherokee from lansdale chrysler Jeep in october of 2002. Within 1 week, the ABS light came on and I took it back to the dealer. They explained to me that the ABS unit had failed and would have to be replaced at a cost of over $1,000 dollars. I submitted a hand written complaint to them that the car was certified and nothing should fail within a week. The ABS was replaced without charge to me. Three years later the ABS unit has failed again! Estimate charge for repair is $1,200 dollars. …”
NHTSA complaint #10145190, filed 2005-12, 91,000 miles“1997 Jeep cherokee, which was part of gas tank recall in 1998 for failure of float in the gas tank, ran out of gas again on freeway, without any notice. Appears that the lifespan of the float replacement could now be over.”
NHTSA complaint #10051061, filed 2003-12, 102,150 miles“When the gas tank was 1/4 full and computed miles read more then 50 miles left, we ran out of gas. The car stopped working and completely shut off due to running out of gas.”
NHTSA complaint #10023638, filed 2003-06, 124,800 miles“I have a 1997 Jeep Grand Cherokee and the paint is just popping off the top as well as some spots on the hood. Also the bumpers and other trim on the vehicle has this white chalky residue on it and nothing will make it go away. Is there any recalls for this type damage or will you file this complaint so there will be a recall. I also had to have the AC evaporator replaced at my expense. Where do I go to get my reimbursement since I now know this was a recall?”
NHTSA complaint #10045571, filed 2003-11“I contacted the dealer for the evaporator/condenser problem on the air conditioner on the vehicle- the customer service rep. At chrysler told me that the mileage was too high and there is nothing he can do for me- but he immediately tried to sell me a new vehicle at a special price . This is the 3rd time that Jeep/ daimer chrysler has failed to cover anything under the recall conditions. The first time was a brake problem that I clearly stated was a mfg. Defect- they insisted that it was my driving habits, paid out of pocket for the repair. …”
NHTSA complaint #766832, filed 2002-09Related service bulletins
- 10175735Apr 22, 2020Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10150552Apr 23, 2015Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part…
- 10220995Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
- 10139596Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2023 | 1 | 0% |
| 2020 | 2 | 1% |
| 2019 | 1 | 0% |
| 2018 | 7 | 1% |
| 2017 | 1 | 0% |
| 2015 | 9 | 1% |
| 2014 | 28 | 1% |
| 2013 | 5 | 1% |
| 2012 | 12 | 1% |
| 2011 | 6 | 0% |
| 2010 | 3 | 3% |
| 2009 | 2 | 1% |
| 2008 | 8 | 1% |
| 2007 | 4 | 0% |
| 2006 | 3 | 0% |
| 2005 | 20 | 1% |
| 2004 | 17 | 1% |
| 2003 | 13 | 2% |
| 2002 | 26 | 2% |
| 2001 | 33 | 4% |
| 2000 | 29 | 2% |
| 1999 | 33 | 2% |
| 1998 | 16 | 2% |
| 1997 | 30 | 3% |
| 1996 | 26 | 3% |
| 1995 | 35 | 5% |
| 1994 | 17 | 3% |
| 1993 | 25 | 5% |
Other parts of the 1997 Jeep Grand Cherokee
305 complaintsTransmission and drivetrain
254 complaintsBrakes
173 complaintsEngine cooling
81 complaintsBody and structure
61 complaintsElectrical system
56 complaintsSteering
47 complaintsSuspension
43 complaintsAir bags
36 complaintsVehicle speed control
36 complaintsOther or unknown
30 complaintsVisibility (wipers, defrost, mirrors)
29 complaints
← All problems reported for the 1997 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology