2004 Jeep Grand Cherokee Equipment Problems
- Complaints
- 17about this part
- Share
- 1%of 1,295 total for the year
- Median mileage
- 47,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 17 complaints about the equipment of the 2004 Jeep Grand Cherokee, 1% of the 1,295 complaints for this model year. Where a mileage was given, the median is 47,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2004 Jeep Grand Cherokee. While driving at any speed vehicle jerks sometimes worse than others at the same time speedometer and RPM gauge drop and come back on engine light blinks and goes off. Taken it to dealer many times they told me nothing is wrong after three times they replaced computer and sent me on my way but it did not solve the problem and a year later replaced computer again as well as throttle position sensor and still did not fix problem. This is my only vehicle and I need to have the problem resolved.”
NHTSA complaint #10200617, filed 2007-08, 101,000 miles“2004 Jeep Grand Cherokee on 3rd set of front rotors at 18,869 miles. Rear rotors identified with same problem and Jeep will not cover under warranty. Multiple communications with Jeep have failed to resolve issue. However, when we emailed Jeep to inquire about whether or not rotors were upgraded on 2005 model to fix brake rotor problems identified on 1999-2004 model we were informed that yes we did update the rotors on the 2005 model Grand Cherokee and changed the vendor for the rotors. …”
NHTSA complaint #10118640, filed 2005-04, 18,869 miles“I bought a 2004 Grand Cherokee,special edition brand new. After 6000 miles I needed new front brake rotors because they were warped at 8000 miles I needed new rear brake rotors because they were warped. At 12000 miles I needed new front brake rotors again because they were warped at 14000 miles I needed new rear brake rotors because they were warped. All rotors were replaced with genuine Jeep parts by a Jeep dealership. Now at 18100 miles I need new front and rear brake rotors because they are warped. I have to replace these rotors at my own expense. …”
NHTSA complaint #10166480, filed 2006-08, 6,000 miles“In february 2004 I purchased a new 2004 Jeep Grand Cherokee at speed motors (authorized Jeep dealer) in brooklyn new york. At 7000 miles the dealer had to replace the breaks because the disks had warped. When I operated the Jeep at highway speed and applied the breaks the front end would violently shake. At about 14,000 miles I returned the Jeep to the same dealer with the same complaint about violent shaking in the front end. He again replaced the brakes in the front. I have since taken the Jeep back to speed motors at least five times with the same complaint. …”
NHTSA complaint #10149424, filed 2006-02, 7,000 miles“Electric windows and locks stopped working. Found broken wire in driver side door harness. Repaired the wire and then rf door harness wires broken. Repaired those wires and now harness contact in rf door panel connection is faulty. Window and locks do not work unless you wriggle connector. Rr door does not lock. Replace window and door switch but did not solve the problem.”
NHTSA complaint #10502156, filed 2013-03, 90,000 milesRelated recalls
- 04V048000Feb 3, 2004On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted…Covers: Jeep Grand Cherokee 2004, Liberty 2004, Wrangler 2004
Related service bulletins
- 10191442Feb 22, 2021Mechanical rocker arm, intake, 1.7 ratio.
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10175735Apr 22, 2020Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10181452May 11, 2016Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1…
- 10141260May 11, 2016KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for…
- 10058882Sep 1, 20151999-2004 jeep grand cherokee rear structure performance may be adversely affected during certain low speed rear collisions on aftermarket trailer hitch
- 10220995Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2023 | 1 | 0% |
| 2020 | 2 | 1% |
| 2019 | 1 | 0% |
| 2018 | 7 | 1% |
| 2017 | 1 | 0% |
| 2015 | 9 | 1% |
| 2014 | 28 | 1% |
| 2013 | 5 | 1% |
| 2012 | 12 | 1% |
| 2011 | 6 | 0% |
| 2010 | 3 | 3% |
| 2009 | 2 | 1% |
| 2008 | 8 | 1% |
| 2007 | 4 | 0% |
| 2006 | 3 | 0% |
| 2005 | 20 | 1% |
| 2004 | 17 | 1% |
| 2003 | 13 | 2% |
| 2002 | 26 | 2% |
| 2001 | 33 | 4% |
| 2000 | 29 | 2% |
| 1999 | 33 | 2% |
| 1998 | 16 | 2% |
| 1997 | 30 | 3% |
| 1996 | 26 | 3% |
| 1995 | 35 | 5% |
| 1994 | 17 | 3% |
| 1993 | 25 | 5% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology