2004 Jeep Grand Cherokee Seats Problems
- Complaints
- 149about this part
- Share
- 12%of 1,295 total for the year
- Median mileage
- 85,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 149 complaints about the seats of the 2004 Jeep Grand Cherokee, 12% of the 1,295 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 2 of these say a crash was involved and 13 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2004 Jeep Grand Cherokee. I came to a stop yesterday and the seat shifted forward and now rocks. I looked under it and the seat bracket broke. I looked into it on internet and it seems to be a very common problem with this vehicle. I contacted chrysler but they were very unhelpful.”
NHTSA complaint #11089767, filed 2018-04, 133,000 miles“The driver seat wobbles and shifts within the seat itself not the bolts that hold the seat bracket down. I believe it is the inside base of the seat. I fear that if an accident were to occur if the seat will stay mounted to the vehicle.”
NHTSA complaint #11229437, filed 2019-07, 166,510 miles“My 2004 Jeep Grand Cherokee front driverside seat frame cracked. I was just sitting in the car when it went pop. Now the seat rocks and is very dangerous. The federal government needs to investigate before someone gets killed. There are 100's of complaints online about this problem when is the government going to do something.”
NHTSA complaint #10512057, filed 2013-05, 66,000 miles“While driving down the road my seat completely broke, throwing me towards the back seat. Thank god I was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. Why would a seat fail like that??? The car is pretty much not drivable now because the seat is completely broken off the base. This is crazy!!!”
NHTSA complaint #10377509, filed 2011-01, 61,000 miles“The metal bracket under my driver's seat has completely broken/snapped apart. Therefore, I'm wobbling around while driving my vehicle and it's a huge safety issue. I was told there was no recall on my model for this issue, but apparently there are a number of complaints regarding same.”
NHTSA complaint #10548764, filed 2013-10, 174,000 milesRelated recalls
- 09V117000Apr 9, 2009Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat…Covers: Jeep Grand Cherokee 2001–2004
- 06V197000Jun 7, 2006On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.Covers: Jeep Grand Cherokee 2003–2004
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 4 | 2% |
| 2023 | 5 | 1% |
| 2022 | 12 | 4% |
| 2021 | 5 | 1% |
| 2020 | 1 | 0% |
| 2019 | 10 | 3% |
| 2018 | 43 | 5% |
| 2017 | 20 | 5% |
| 2016 | 11 | 4% |
| 2015 | 317 | 23% |
| 2014 | 340 | 14% |
| 2013 | 57 | 7% |
| 2012 | 12 | 1% |
| 2011 | 11 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2006 | 5 | 0% |
| 2005 | 20 | 1% |
| 2004 | 149 | 12% |
| 2003 | 65 | 9% |
| 2002 | 91 | 6% |
| 2001 | 131 | 15% |
| 2000 | 180 | 12% |
| 1999 | 91 | 6% |
| 1998 | 9 | 1% |
| 1997 | 12 | 1% |
| 1996 | 5 | 1% |
| 1995 | 4 | 1% |
| 1994 | 4 | 1% |
| 1993 | 3 | 1% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology