2004 Jeep Grand Cherokee Steering Problems
- Complaints
- 73about this part
- Share
- 6%of 1,295 total for the year
- Median mileage
- 75,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 73 complaints about the steering of the 2004 Jeep Grand Cherokee, 6% of the 1,295 complaints for this model year. Where a mileage was given, the median is 75,500 miles. 5 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In january 2016, I purchased this vehicle. I noticed the vehicle steering seemed a little off. I took it to a local shop and it was determined the steering gear needed to be replaced. It was rather expensive to have it repaired. I'm unsure of when the problem arose as it was for sale for months prior to me purchasing. Apparently this had been repaired under a prior recall.”
NHTSA complaint #10914939, filed 2016-10, 177,400 miles“Anytime I hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles”
NHTSA complaint #11270586, filed 2019-10, 116,007 miles“My 2004 Jeep Grand Cherokee interior lights stay on and windows will not work. Have had this problem fixed 2 times now and it has happened again. On the internet it says it is a flaw in the wiring harness. A black ground wire breaks. Also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. Had this same problem on my 1997 Jeep Grand Cherokee. Very dangerous.”
NHTSA complaint #11005885, filed 2017-07, 111,569 miles“We slipped on some black ice and the Jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 Jeep Grand Cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy.”
NHTSA complaint #10562259, filed 2014-01, 122,267 miles“I was driving to the store when the right front lower spring support gave out.I have now been without a car for 3 weeks. Updated 09/10/15 updated 12/12/2017”
NHTSA complaint #10744310, filed 2015-07, 80,000 milesRelated recalls
- 03V079000Mar 10, 2003On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.Covers: Jeep Grand Cherokee 2004
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 4% |
| 2024 | 9 | 4% |
| 2023 | 44 | 11% |
| 2022 | 23 | 9% |
| 2021 | 102 | 25% |
| 2020 | 13 | 5% |
| 2019 | 14 | 4% |
| 2018 | 14 | 2% |
| 2017 | 18 | 5% |
| 2016 | 16 | 5% |
| 2015 | 42 | 3% |
| 2014 | 81 | 3% |
| 2013 | 26 | 3% |
| 2012 | 100 | 6% |
| 2011 | 86 | 5% |
| 2010 | 3 | 3% |
| 2009 | 11 | 8% |
| 2008 | 24 | 3% |
| 2007 | 49 | 4% |
| 2006 | 37 | 3% |
| 2005 | 64 | 3% |
| 2004 | 73 | 6% |
| 2003 | 24 | 3% |
| 2002 | 41 | 3% |
| 2001 | 37 | 4% |
| 2000 | 48 | 3% |
| 1999 | 53 | 3% |
| 1998 | 40 | 4% |
| 1997 | 47 | 5% |
| 1996 | 67 | 8% |
| 1995 | 32 | 4% |
| 1994 | 38 | 6% |
| 1993 | 38 | 7% |
| 1990 | 1 | 20% |
| 1989 | 1 | 20% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology