2004 Jeep Grand Cherokee Electrical system Problems
- Complaints
- 144about this part
- Share
- 11%of 1,295 total for the year
- Median mileage
- 92,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 144 complaints about the electrical system of the 2004 Jeep Grand Cherokee, 11% of the 1,295 complaints for this model year. Where a mileage was given, the median is 92,000 miles. 4 of these say a crash was involved and 9 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I've always had trouble with my 2004 Jeep Grand Cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the RPM extremely high. I've also had to replace my Jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.”
NHTSA complaint #10749052, filed 2015-08, 100,000 miles“Anytime I hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles”
NHTSA complaint #11270586, filed 2019-10, 116,007 miles“Without warning my jeeps engine will shut off. It doesn't matter if it is while stopped or driving it will shut off and not turn back on until about 10 minutes later. When it has shut off it will still turn over and I have power to everything I need but it will not fire up. This happened first on a sunny morning driving in town. I towed it back to my house and could not get any codes. It fired up and I thought it was fine so I kept driving it. …”
NHTSA complaint #11197078, filed 2019-04, 127,000 miles“My 2004 Jeep has 110,768 miles on it and durring the recent cold spell in western ny the heater and AC stopped working ! My windows fogged up and couldn't see , I was a sitting duck in the middle of the road as I couldnt see. I was told tjat the wiers under/inside the dash behind the glove bkx has melted causing it to short out ? This seems to be a recall issue as if the original wiers r melting during normal use it can cause a fire. Please recall and fix.”
NHTSA complaint #11208033, filed 2019-05, 110,800 miles“My 2004 Jeep Grand Cherokee interior lights stay on and windows will not work. Have had this problem fixed 2 times now and it has happened again. On the internet it says it is a flaw in the wiring harness. A black ground wire breaks. Also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. Had this same problem on my 1997 Jeep Grand Cherokee. Very dangerous.”
NHTSA complaint #11005885, filed 2017-07, 111,569 milesRelated recalls
- 04V112000Mar 4, 2004On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.Covers: Jeep Grand Cherokee 2004
Related service bulletins
- 10230298Jul 9, 2022Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10223762Jul 9, 2022Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10229256Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10221686Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10175735Apr 22, 2020Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and…
- 10217728Jul 30, 2014Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
- 10141243Jul 30, 2014Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
- 10216350Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10136473Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10128935Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 19% |
| 2025 | 31 | 39% |
| 2024 | 116 | 46% |
| 2023 | 182 | 45% |
| 2022 | 130 | 49% |
| 2021 | 115 | 28% |
| 2020 | 74 | 31% |
| 2019 | 84 | 23% |
| 2018 | 339 | 40% |
| 2017 | 87 | 24% |
| 2016 | 62 | 20% |
| 2015 | 138 | 10% |
| 2014 | 485 | 20% |
| 2013 | 376 | 47% |
| 2012 | 837 | 51% |
| 2011 | 780 | 48% |
| 2010 | 47 | 40% |
| 2009 | 47 | 34% |
| 2008 | 473 | 64% |
| 2007 | 658 | 59% |
| 2006 | 753 | 59% |
| 2005 | 928 | 45% |
| 2004 | 144 | 11% |
| 2003 | 55 | 7% |
| 2002 | 85 | 6% |
| 2001 | 42 | 5% |
| 2000 | 112 | 8% |
| 1999 | 84 | 5% |
| 1998 | 60 | 6% |
| 1997 | 56 | 6% |
| 1996 | 65 | 7% |
| 1995 | 40 | 6% |
| 1994 | 38 | 6% |
| 1993 | 54 | 10% |
| 1990 | 1 | 20% |
Other parts of the 2004 Jeep Grand Cherokee
326 complaintsVisibility (wipers, defrost, mirrors)
214 complaintsBrakes
159 complaintsSeats
149 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology