2004 Jeep Grand Cherokee Air bags Problems
- Complaints
- 326about this part
- Share
- 25%of 1,295 total for the year
- Median mileage
- 120,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 326 complaints about the air bags of the 2004 Jeep Grand Cherokee, 25% of the 1,295 complaints for this model year. Where a mileage was given, the median is 120,000 miles. 47 of these say a crash was involved and 2 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the highway and hit another car that was stationary on the side of the road. I had impact on the right front passenger side of my truck, flipping their car as well as my truck. My airbags did not deploy. I had no indication lights on my dash and had no known electrical issues. Lucky the car I hit was unoccupied and I recieved a few minor injuries.”
NHTSA complaint #11339270, filed 2020-07, 242,000 miles“Swerved to avoid a deer and ended up in the ditch. My air bag failed to deploy and my face hit the steering wheel. Cut above eye requiring stitches, my teeth cut through mouth requiring stitches. Severe concussion. Compression fractures l1-l3, t4-t8 in back. My right clavicle was broken due to seat belt not catching. Air lifted to hospital.”
NHTSA complaint #10733792, filed 2015-07, 86,295 miles“We slipped on some black ice and the Jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 Jeep Grand Cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy.”
NHTSA complaint #10562259, filed 2014-01, 122,267 miles“I was driving home from a camping trip with my family on 9/2/13 on hwy 2 in laurel hill, fl, traveling approximately 50 MPH on a two-lane road when the air bag light on the dashboard illuminated and shortly thereafter the driver-side airbag deployed. Nanoseconds later the passenger-side airbag deployed. I managed to keep from running off the road and pulled off onto the narrow shoulder. …”
NHTSA complaint #10545109, filed 2013-09, 92,500 miles“Air bag light came on my 2004 Jeep Grand Cherokee and I saw in the newspaper that they have been recalled because of air bags going off and recalls would be sent out in january but if your light was on take it in to a dealer. I took it in on11/12/2012 but they told me it wasn't on recall and I told them in it was in the newspaper and they said I need to wait to get my recall notice.”
NHTSA complaint #10484718, filed 2012-11, 105,305 milesRelated recalls
- 15V673000Oct 19, 2015Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee…Covers: Jeep Grand Cherokee 2004, Liberty 2003
- 15V046000Jan 28, 2015Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand…Covers: Jeep Grand Cherokee 2002–2004, Liberty 2002–2003, Dodge Viper 2003–2004
- 12V527000Nov 8, 2012Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep…Covers: Jeep Grand Cherokee 2002–2004, Liberty 2002–2003
Related service bulletins
- 10216350Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10136473Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10128935Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2004 Jeep Grand Cherokee
214 complaintsBrakes
159 complaintsSeats
149 complaintsElectrical system
144 complaintsVehicle speed control
77 complaintsSteering
73 complaintsEngine cooling
55 complaintsTransmission and drivetrain
54 complaintsFuel system
44 complaintsOther or unknown
36 complaintsBody and structure
36 complaintsEngine
35 complaints
← All problems reported for the 2004 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology