2013 Jeep Grand Cherokee Air bags Problems
- Complaints
- 33about this part
- Share
- 4%of 805 total for the year
- Median mileage
- 61,816miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 33 complaints about the air bags of the 2013 Jeep Grand Cherokee, 4% of the 805 complaints for this model year. Where a mileage was given, the median is 61,816 miles. 7 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My Jeep was rear ended at 50 MPH while at a standstill. I was ready to turn left in in the left lane. Vehicle came up behind me in the wrong lane and did not slow and hit me full speed. . Airbags did not deploy. Headrests came apart and split into two pieces throwing my head and body forward. I was the driver. Back end of carwas hit so hard it was pushed under the car. Accident was on 5/20/15”
NHTSA complaint #10865208, filed 2016-05, 50,000 miles“I was driving on the freeway and the front passenger safety headrest deployed for no reason, frightening me and distracting me from driving. I was not in an accident during or prior to this incident. Incident occurred saturday afternoon , november 5, 2016.”
NHTSA complaint #10934157, filed 2016-12, 54,000 miles“Vehicle will not start everytime and once it's jumpered to another car it starts no problem. Sometimes it will start then immediately just die. Vehicle has never stalled while driving. I bought it dec 2019 w/ 102k, it now has 120k I drive 400 mi/wk for work. I had to buy an extended warranty because of the miles and the warranty co. Is saying they won't fix this air bag module and seat belt issue as well. This car needs to be bought back by the dealership. The dealer has all paperwork because they still have my car.”
NHTSA complaint #11366287, filed 2020-10, 120,000 miles“On 3/31/2016 I was driving on the highway at approximately 60 miles per hour. Unexpectedly my head was thrown forward. There were no cars in front or behind me. I discovered the drivers headrest separated from the headrest backing by at least 3 . (see pictures) I took it to a Jeep dealership where I was asked if the vehicle was in a front/rear accident. I am the only owner and can verify it was not in a front or rear accident. They explained the headrest is designed to deploy during an accident to prevent whiplash. …”
NHTSA complaint #10862167, filed 2016-04, 68,000 miles“I was driving on the highway and suddenly I was hit in the back of the head. At first I thought I was hit by another car but I looked around and there was no cars around. I pulled over and looked at my headrest and it exploded and hit me in the head. I called and brought my car in to Jeep who said it was the active head restraint and it is set to go off during an accident. I told them I was not in any accident. I then called Jeep directly who told me they would investigate the issue and that I should leave my car at Jeep. That was 3 week ago. …”
NHTSA complaint #11010437, filed 2017-07, 105,000 milesAir bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2013 Jeep Grand Cherokee
376 complaintsBrakes
146 complaintsFuel system
113 complaintsEngine
106 complaintsOther or unknown
60 complaintsSeats
57 complaintsTransmission and drivetrain
55 complaintsSteering
26 complaintsExterior lighting
23 complaintsVehicle speed control
22 complaintsVisibility (wipers, defrost, mirrors)
15 complaintsElectronic stability control
13 complaints
← All problems reported for the 2013 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology