2015 Jeep Grand Cherokee Air bags Problems
- Complaints
- 104about this part
- Share
- 8%of 1,369 total for the year
- Median mileage
- 70,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 104 complaints about the air bags of the 2015 Jeep Grand Cherokee, 8% of the 1,369 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 14 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The passenger side headrest deployed. The car was sitting in the driveway. No one was hurt. It appears that the plastic pieces clamped on to the metal bar that was holding the headrest closed broke, causing the headrest to open. I notified Jeep customer care and they told me someone would call me concerning my case and I have not received that call at this time.”
NHTSA complaint #11354168, filed 2020-09, 64,000 miles“I was sitting in the car in the parking lot and was about to start the car and all of sudden the driver headrest suddenly popped open. It smacked me in the head. There was no accident or nothing unusual to cause it to happen. I am hoping there is a recall on this problem and it gets fixed, it was not my fault at all. Thank you.”
NHTSA complaint #11321358, filed 2020-04, 70,000 miles“I thought somehow I broke my headrest and didn't realize. But when I went to look it up and to my surprise I see hundreds of people with he same exact issue. Car was not moving and was parked behind my business, came back to the headrest deployed. Surprised Jeep hasn't recalled this yet seems like a major issue, can't even imagine if someone was sitting and it exploded.”
NHTSA complaint #11377977, filed 2020-12, 51,000 miles“The headrest on my Jeep popped forward suddenly and unexpectedly while parked. This appears to have been caused by a failure of the plastic parts of the whiplash mitigation system built into the seat. While the seat was unoccupied at the time I feel this would have caused injury had someone been in the seat.”
NHTSA complaint #11350899, filed 2020-08, 75,000 miles“While simply driving down the road my passenger side headrest just pops open. It seems the clips have broken. This should be a recall as I have spoken to many owners who have had the same issue. This is a safety issue and should be taken care of from the dealership and not cost $800.00 for something that is faulty.”
NHTSA complaint #11241308, filed 2019-08, 64,000 milesRelated service bulletins
- 10221195Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10194048Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10190718Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10224028Nov 10, 2020(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along…
- 10221685Jul 22, 2020Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2015 Jeep Grand Cherokee
353 complaintsSeats
317 complaintsEngine
204 complaintsOther or unknown
193 complaintsElectrical system
138 complaintsFuel system
117 complaintsSeat belts
59 complaintsVehicle speed control
53 complaintsSteering
42 complaintsBrakes
40 complaintsBody and structure
31 complaintsEngine cooling
23 complaints
← All problems reported for the 2015 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology