2015 Jeep Grand Cherokee Seat belts Problems
- Complaints
- 59about this part
- Share
- 4%of 1,369 total for the year
- Median mileage
- 59,522miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 59 complaints about the seat belts of the 2015 Jeep Grand Cherokee, 4% of the 1,369 complaints for this model year. Where a mileage was given, the median is 59,522 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The driver seat belt will not retract, it stopped working for no reason.. Took it to the dealership and was told it will cost over $500.00 to repair. I do not have that kind of money to repair it, the car is not safe to drive, this car is only 5 years old. I have read numerous other complaints about this same problem.”
NHTSA complaint #11321409, filed 2020-04, 78,000 miles“The front passenger seatbelt will not retract, therefore it will not lock into place. We are unable to have a front passenger because of this safety issue. We have tried to get it to retract while in park or drive, also with the Jeep turned off.”
NHTSA complaint #11279863, filed 2019-11, 67,000 miles“The seat rest popped opened and it cannot be pushed backed together. I was parked at the time when the incident occurred. Both seat belt locks do not open properly without pushing down the buckle into the lock while pressing on the release button at the same time. This has been ongoing for a couple of years.”
NHTSA complaint #11374659, filed 2020-11, 79,000 miles“The seat best tensioners on both front seat belts have cracked. The drivers side seat belt will not retract to keep driver secure. The vehicle has an extended warranty but the repairs for this issue are not covered. The repairs will cost $750 in parts in addition to labor. From searching online I see many other people having the same problem. This should be a safety recall.”
NHTSA complaint #11258049, filed 2019-09, 48,926 miles“Vehicle was involved in an accident driving on a highway (speed approx. 45) when another vehicle failed to yield at a stop sign. Front passenger side of vehicle impact with front of other vehicle. Air bags did not deploy and the seat belt did not lock causing the driver's face to hit the steering wheel. Due to the seat belt not locking facial injuries were sustained.”
NHTSA complaint #10970151, filed 2017-04, 40,000 milesRelated service bulletins
- 10221195Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10194048Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10220971Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10220928Mar 24, 2021Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
- 10190718Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10190675Mar 24, 2021Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
Seat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2023 | 3 | 1% |
| 2021 | 7 | 2% |
| 2020 | 5 | 2% |
| 2019 | 9 | 2% |
| 2018 | 9 | 1% |
| 2017 | 2 | 1% |
| 2016 | 4 | 1% |
| 2015 | 59 | 4% |
| 2014 | 187 | 8% |
| 2013 | 4 | 1% |
| 2012 | 12 | 1% |
| 2011 | 10 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2007 | 4 | 0% |
| 2006 | 41 | 3% |
| 2005 | 26 | 1% |
| 2004 | 27 | 2% |
| 2003 | 13 | 2% |
| 2002 | 24 | 2% |
| 2001 | 7 | 1% |
| 2000 | 16 | 1% |
| 1999 | 25 | 2% |
| 1998 | 17 | 2% |
| 1997 | 6 | 1% |
| 1996 | 13 | 1% |
| 1995 | 8 | 1% |
| 1994 | 11 | 2% |
| 1993 | 11 | 2% |
Other parts of the 2015 Jeep Grand Cherokee
353 complaintsSeats
317 complaintsEngine
204 complaintsOther or unknown
193 complaintsElectrical system
138 complaintsFuel system
117 complaintsAir bags
104 complaintsVehicle speed control
53 complaintsSteering
42 complaintsBrakes
40 complaintsBody and structure
31 complaintsEngine cooling
23 complaints
← All problems reported for the 2015 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology