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Seat beltsPart report

2002 Jeep Grand Cherokee Seat belts Problems

Complaints
24about this part
Share
2%of 1,476 total for the year
Median mileage
113,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 24 complaints about the seat belts of the 2002 Jeep Grand Cherokee, 2% of the 1,476 complaints for this model year. Where a mileage was given, the median is 113,000 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My son was killed while he had his girlfriend drove my Jeep. They ran into tree going appox.35 MPH.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day.”

NHTSA complaint #10704460, filed 2015-04, 130,000 miles

“Safety recall m35/NHTSA 12v-527 orc module airbag light is on and seat belt lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n.m. And they informed me the parts were unavailable and that chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags.. Damage to the computer chip. The problem has now involved the seat belt warning lights to stay on .”

NHTSA complaint #10515459, filed 2013-06, 135,000 miles

“Occupant restraint control recall - I just had this part replaced at a Jeep dealership. When I turned my vehicle on, I noticed that both the airbag and seatbelt lights are still on. I immediately went back into the dealership and spoke with the service employee and they stated that they were only authorized to replace the module and refused to tell me whether the problem was resolved or if my airbags are properly functioning. How can I know for sure if the problem has been resolved if the lights which indicated the problem are still on?”

NHTSA complaint #10819134, filed 2016-01, 191,446 miles

“September 12, 2005 my husband was involved in a motor vehicle accident in our 2002 Jeep liberty when a car made a left hand turn in front of him. When the cars impacted the seat belt failed to restrain him resulting in his face hitting the steering wheel. My husband suffered facial trauma and whiplash as a result. Chrysler was contacted on 9/19/05, and they did indicate that someone would contact us with in 48 hours so that they can come take a look at the vehicle. Other than that nothing has been done to correct the problem.”

NHTSA complaint #10137155, filed 2005-09, 32,501 miles

“Airbag recall (m35 / NHTSA 12v-527). After repairs were completed on 03/26/2014 the airbag and seatbelt warning lights still on. Dealer was not able to repair the defect. On 06/16/2014 dealer still not able to identify the cause and asked for $250 to further inspect the car to determine the cause. Dealer wrote on paperwork no communication from orc need more time (and money) to diagnose. Customer declined at this time . I received the first notice in jan 2013 and the official recall months later. No parts were available for months. …”

NHTSA complaint #10598601, filed 2014-06, 55,000 miles

Related service bulletins

Seat belts: other model years

YearComplaintsShare of year
202410%
202331%
202172%
202052%
201992%
201891%
201721%
201641%
2015594%
20141878%
201341%
2012121%
2011101%
201011%
200911%
200830%
200740%
2006413%
2005261%
2004272%
2003132%
2002242%
200171%
2000161%
1999252%
1998172%
199761%
1996131%
199581%
1994112%
1993112%

Other parts of the 2002 Jeep Grand Cherokee

Air bags
486 complaints
Visibility (wipers, defrost, mirrors)
326 complaints
Brakes
179 complaints
Engine cooling
146 complaints
Seats
91 complaints
Electrical system
85 complaints
Transmission and drivetrain
58 complaints
Fuel system
57 complaints
Steering
41 complaints
Vehicle speed control
38 complaints
Other or unknown
35 complaints
Engine
26 complaints

← All problems reported for the 2002 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology