2020 Jeep Grand Cherokee Seat belts Problems
- Complaints
- 5about this part
- Share
- 2%of 241 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the seat belts of the 2020 Jeep Grand Cherokee, 2% of the 241 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle started flashing my seatbelt light when I was driving and I was buckled and then my airbag light came on and my automatic start and stop light came on and have stayed on. …”
NHTSA complaint #11647843, filed 2025-03“My driver and passenger side front seatbelts won't retract properly. Dealer just diagnosed the problem as a weak retractor. This will be the THIRD time the driver side has to be replaced since I bought the vehicle in May of 2020. It will be the SECOND time the passenger side has to be replaced. Jeep replaced both under warranty in Sept of 2021. Driver side was replaced in May of 2023 per Jeep goodwill. This time, I will have to pay for the passenger side but Mopar warranty should cover driver side as it is barely a year old seatbelt. …”
NHTSA complaint #11609493, filed 2024-08“I have owned 2 Jeep Grand Cherokees before this 2020 model and never had issues with seatbelts. After just five years, the driver's side seatbelt is not retracting and the passenger side is starting to do the same. I asked Jeep for assistance and I was told this was something I will have to pay for out of pocket. I have seen that many others have complained of the same issue online. I went to a dealer and the seatbelt part is on backorder for almost two weeks. Just ONE seatbelt will cost me almost $600 out of pocket. Jeep is surely playing with fire with this issue. …”
NHTSA complaint #11659595, filed 2025-05“within 32000 miles the belt retract failled. would not lock in place, or retract. dealler said it was a spring faillure. could be a bad heat treat that would afect more vehicles.”
NHTSA complaint #11503110, filed 2023-01“The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the Service Air Bag System message was displayed. The contact also stated that the seat belt warning light was also illuminated despite all occupants in the vehicle having the seat belts properly fastened. The dealer was notified of the failure and provided the contact an estimate for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.”
NHTSA complaint #11575745, filed 2024-03Seat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2023 | 3 | 1% |
| 2021 | 7 | 2% |
| 2020 | 5 | 2% |
| 2019 | 9 | 2% |
| 2018 | 9 | 1% |
| 2017 | 2 | 1% |
| 2016 | 4 | 1% |
| 2015 | 59 | 4% |
| 2014 | 187 | 8% |
| 2013 | 4 | 1% |
| 2012 | 12 | 1% |
| 2011 | 10 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2007 | 4 | 0% |
| 2006 | 41 | 3% |
| 2005 | 26 | 1% |
| 2004 | 27 | 2% |
| 2003 | 13 | 2% |
| 2002 | 24 | 2% |
| 2001 | 7 | 1% |
| 2000 | 16 | 1% |
| 1999 | 25 | 2% |
| 1998 | 17 | 2% |
| 1997 | 6 | 1% |
| 1996 | 13 | 1% |
| 1995 | 8 | 1% |
| 1994 | 11 | 2% |
| 1993 | 11 | 2% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsEngine
50 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsVehicle speed control
15 complaintsBrakes
13 complaintsSteering
13 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology