2014 Jeep Grand Cherokee Seat belts Problems
- Complaints
- 187about this part
- Share
- 8%of 2,384 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 187 complaints about the seat belts of the 2014 Jeep Grand Cherokee, 8% of the 2,384 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The seat belt, on the front passenger side, will not retract. The plastic above where it retracts is cracked and pressing down on the belt. I discovered this when getting in to my car and trying to put on the seat belt. I noticed the drivers side seat belt also has a crack above it. I realized this was a common issue on grand cherokees in 2014s when looking at online forums for a solution.”
NHTSA complaint #11404051, filed 2021-03, 70,000 miles“Driver seat belt is not retracting and it appears the plastic guide in the a-pillar is creaked. I am concerned the integrity of the seat belt restraint system is compromised due to faulty plastic tension guide. I noticed the crack after exiting the Jeep as the seat belt would not retract.”
NHTSA complaint #11414399, filed 2021-04, 80,000 miles“I have 60k miles on my Jeep, and no dealership will replace the plastic top loop part on the seat belt. Both are cracked which causes my seat belt to not retract. The dealership and the maintenance both agree they have never seen anything like it. They stated I'm not covered by warranty and won't replace it. Both front ones went out. Jeep just lost a customer.”
NHTSA complaint #11073598, filed 2018-02, 60,000 miles“Same as many many others. Front seat belts are failing to retract due to a cracked guide from the shoulder to body of car bend. Took to dealership with a factory warranty remaining on my 2014 jgc limited and was told its not covered..I put 6k miles on it since my vehicle purchase. Current odo 64,441. My daughter cant safely drive my vehicle since the seatbelt is currently a dress with all the extra slack.”
NHTSA complaint #11355010, filed 2020-09, 64,441 miles“My driver's side seatbelt will not come out in order for me to strap it on. It's locked up and will only pull a short way out of the mechanism. The vehicle had been parked at work and would not allow me to put the seatbelt on. I tried different things to see if it would work- started the car and put in gear; turned car off and got out and back in; even tried pulling on it without sitting in the seat - nothing worked”
NHTSA complaint #11350596, filed 2020-08, 120,000 milesRelated recalls
- 14V643000Oct 14, 2014Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand…Covers: Jeep Grand Cherokee 2014, Dodge Durango 2014
Related service bulletins
- 10221195Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10194048Apr 15, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10220971Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10220928Mar 24, 2021Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
- 10190718Mar 24, 2021Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening…
- 10190675Mar 24, 2021Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
Seat belts: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 0% |
| 2023 | 3 | 1% |
| 2021 | 7 | 2% |
| 2020 | 5 | 2% |
| 2019 | 9 | 2% |
| 2018 | 9 | 1% |
| 2017 | 2 | 1% |
| 2016 | 4 | 1% |
| 2015 | 59 | 4% |
| 2014 | 187 | 8% |
| 2013 | 4 | 1% |
| 2012 | 12 | 1% |
| 2011 | 10 | 1% |
| 2010 | 1 | 1% |
| 2009 | 1 | 1% |
| 2008 | 3 | 0% |
| 2007 | 4 | 0% |
| 2006 | 41 | 3% |
| 2005 | 26 | 1% |
| 2004 | 27 | 2% |
| 2003 | 13 | 2% |
| 2002 | 24 | 2% |
| 2001 | 7 | 1% |
| 2000 | 16 | 1% |
| 1999 | 25 | 2% |
| 1998 | 17 | 2% |
| 1997 | 6 | 1% |
| 1996 | 13 | 1% |
| 1995 | 8 | 1% |
| 1994 | 11 | 2% |
| 1993 | 11 | 2% |
Other parts of the 2014 Jeep Grand Cherokee
485 complaintsTransmission and drivetrain
475 complaintsEngine
409 complaintsSeats
340 complaintsOther or unknown
275 complaintsBrakes
260 complaintsAir bags
211 complaintsFuel system
181 complaintsVehicle speed control
105 complaintsSteering
81 complaintsBody and structure
65 complaintsExterior lighting
54 complaints
← All problems reported for the 2014 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology