2014 Jeep Grand Cherokee Transmission and drivetrain Problems
- Complaints
- 475about this part
- Share
- 20%of 2,384 total for the year
- Median mileage
- 25,248miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 475 complaints about the transmission and drivetrain of the 2014 Jeep Grand Cherokee, 20% of the 2,384 complaints for this model year. Where a mileage was given, the median is 25,248 miles. 69 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We started our vacation drive to florida june 9, 2019 when we got to florida june 11, 2019 we got a message that popped up on our vehicle that said service shifter. We were really upset because we just bought the vehicle on june 6, 2019. The dealership wants us to pay a $250 deductible for the issues we are having with it. This should be covered under our warranty.”
NHTSA complaint #11306717, filed 2020-02, 63,000 miles“Cylinder head misfire #2 and service four wheel drive light. I had taken it in to our local mechanic he said the head needs to be replaced there is a current recall and extended warranty out now with the same problems but our Jeep is not on the VIN list (pentastar tic) is what our mechanic called it.”
NHTSA complaint #11399040, filed 2021-03, 108,000 miles“After the emissions recall, my Jeep has dangerous lag on acceleration. You press the gas pedal and there is a 3-5 second delay before anything happens. Very dangerous when pulling out of my driveway etc. Additionally the fuel economy has decreased substantially. Any help with this is greatly appreciated. Thanks, mike”
NHTSA complaint #11229187, filed 2019-07, 52,000 miles“I have took my vehicle for a shifter recall. They did a programming they said and that it should have fixed the problem. I explained to chrysler capital about how my vehicle would shift into neutral after throwing itself into other gears. I would have to turn off the vehicle and begin driving again. Now my vehicle hardly drives and the transmission makes a loud cracking noise. This recall made my transmission go out.”
NHTSA complaint #11394320, filed 2021-02, 5 miles“I recently did the emissions recall update for the ecodiesel. Since the update I have had very abrupt shifting and noticeably bad turbo lag. When I pull out sometimes I don't get up to speed in time because the lag is so.bad bad from my pedal to the engine. Lastly now that is a little colder outside I have noticed when the car shifts from 2nd gear to 1st gear it does so very abruptly and alarmingly.”
NHTSA complaint #11280887, filed 2019-11, 83,000 milesRelated recalls
- 16V240000Apr 25, 2016Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014…Covers: Jeep Grand Cherokee 2014–2015, Chrysler 300 2012–2014, Dodge Charger 2012–2014
Related service bulletins
- 11031337Apr 8, 2026Power Liftgate Inoperative.
- 11030138Mar 9, 2026The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV…
- 11010205Oct 30, 2024Plate - Planetary
- 10229857Apr 8, 2022Transmission Shift Enhancements - Adaptation Drive Learn Procedure
- 10228020Apr 2, 2022Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10229031Mar 6, 2022Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter…
- 10194007Apr 17, 2021No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
- 10221150Apr 16, 2021Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- 10221097Apr 7, 2021Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during…
- 10187654Dec 17, 2020Cruise Control Inoperative.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 12 | 38% |
| 2025 | 13 | 16% |
| 2024 | 31 | 12% |
| 2023 | 40 | 10% |
| 2022 | 37 | 14% |
| 2021 | 59 | 14% |
| 2020 | 39 | 16% |
| 2019 | 47 | 13% |
| 2018 | 75 | 9% |
| 2017 | 88 | 24% |
| 2016 | 78 | 25% |
| 2015 | 353 | 26% |
| 2014 | 475 | 20% |
| 2013 | 55 | 7% |
| 2012 | 102 | 6% |
| 2011 | 90 | 5% |
| 2010 | 22 | 19% |
| 2009 | 23 | 17% |
| 2008 | 77 | 10% |
| 2007 | 196 | 18% |
| 2006 | 173 | 14% |
| 2005 | 253 | 12% |
| 2004 | 54 | 4% |
| 2003 | 35 | 5% |
| 2002 | 58 | 4% |
| 2001 | 102 | 12% |
| 2000 | 156 | 11% |
| 1999 | 386 | 24% |
| 1998 | 426 | 41% |
| 1997 | 254 | 26% |
| 1996 | 280 | 31% |
| 1995 | 247 | 34% |
| 1994 | 118 | 20% |
| 1993 | 99 | 18% |
| 1991 | 1 | 17% |
| 1989 | 1 | 20% |
Other parts of the 2014 Jeep Grand Cherokee
485 complaintsEngine
409 complaintsSeats
340 complaintsOther or unknown
275 complaintsBrakes
260 complaintsAir bags
211 complaintsSeat belts
187 complaintsFuel system
181 complaintsVehicle speed control
105 complaintsSteering
81 complaintsBody and structure
65 complaintsExterior lighting
54 complaints
← All problems reported for the 2014 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology