2020 Jeep Grand Cherokee Vehicle speed control Problems
- Complaints
- 15about this part
- Share
- 6%of 241 total for the year
- Median mileage
- 1,450miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the vehicle speed control of the 2020 Jeep Grand Cherokee, 6% of the 241 complaints for this model year. Where a mileage was given, the median is 1,450 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When using the rear park assist, with my foot completely off the accelerator, the vehicle has spontaneously accelerated while going in reverse, requiring me to hard break to avoid collision. This has happened multiple times.”
NHTSA complaint #11297670, filed 2020-01, 250 miles“Holding the + button down for more than a split second causes the speed to quickly increase in 5 MPH increments. While driving on the interstate at 65 MPH, I pressed the + key and within seconds the speed control setting jumped to 95 MPH. I hit cancel as fast as I could. In Jeep's 2017 and 2019 models that I owned the speed increased gradually when the + key was depressed. Th selling dealership checked out the vehicle and reported to me that it was working as designed. See attachment.”
NHTSA complaint #11362344, filed 2020-10, 400 miles“I was slowly backing into a driveway when the Jeep Grand Cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the Jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The Jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it before an impending impact but it did not do so. This was an extremely terrifying experience and it felt like a nightmare.”
NHTSA complaint #11287558, filed 2019-12, 500 miles“Was pulling into shop on nice sunny day. I turned taking a right off road and some lady swerved right off road and hit me doing 50mpg. This caused me to go forward in vehicle and accelerate at a high speed. I then hit a metal carport which crashed on my roof. Busted sunroof, hit side of brick wall on passenger side and then went down into a steep ditch and partially back up. None of the airbags deployed. I did see one black oval shaped airbag behind the front driver tire afterwards. Jeep was totaled. Front end was demolished looked like a big mouth. Both wheels were turned in and busted. …”
NHTSA complaint #11329281, filed 2020-06, 2,011 miles“Purchased new in september. Currently has 2100 miles. Cruise control sticks and fails to disengage at the controls. When the accelerate control is depressed and released, the vehicle will continue to accelerate without capping the increase in acceleration until the system is disengaged with the brake pedal. Very dangerous! This scenario occurs both at lower and higher speeds over 55.”
NHTSA complaint #11383447, filed 2020-12, 1,800 milesRelated service bulletins
- 10243131Aug 1, 2023CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- 10227986Apr 2, 2022The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
Vehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 9% |
| 2025 | 8 | 10% |
| 2024 | 11 | 4% |
| 2023 | 18 | 4% |
| 2022 | 12 | 4% |
| 2021 | 17 | 4% |
| 2020 | 15 | 6% |
| 2019 | 15 | 4% |
| 2018 | 38 | 4% |
| 2017 | 21 | 6% |
| 2016 | 23 | 7% |
| 2015 | 53 | 4% |
| 2014 | 105 | 4% |
| 2013 | 22 | 3% |
| 2012 | 35 | 2% |
| 2011 | 37 | 2% |
| 2010 | 9 | 8% |
| 2009 | 12 | 9% |
| 2008 | 27 | 4% |
| 2007 | 60 | 5% |
| 2006 | 52 | 4% |
| 2005 | 88 | 4% |
| 2004 | 77 | 6% |
| 2003 | 32 | 4% |
| 2002 | 38 | 3% |
| 2001 | 32 | 4% |
| 2000 | 52 | 4% |
| 1999 | 57 | 3% |
| 1998 | 39 | 4% |
| 1997 | 36 | 4% |
| 1996 | 35 | 4% |
| 1995 | 82 | 11% |
| 1994 | 68 | 12% |
| 1993 | 37 | 7% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsEngine
50 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsBrakes
13 complaintsSteering
13 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaintsSuspension
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology