2020 Jeep Grand Cherokee Engine Problems
- Complaints
- 50about this part
- Share
- 21%of 241 total for the year
- Median mileage
- 5,742miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 50 complaints about the engine of the 2020 Jeep Grand Cherokee, 21% of the 241 complaints for this model year. Where a mileage was given, the median is 5,742 miles. 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Wednesday, august 5 2020, was driving about 3 miles from my house when I noticed message on dashboard place car in park to start car . Thought it was odd because I was driving. I then noticed car was off so placed in park (on the road btw) and started it up again. No more issues that day. Next morning, august 6th, car shut down again in nearly the same location. …”
NHTSA complaint #11344070, filed 2020-08, 7,100 miles“I was at a red ight, on a busy road. The light turned green, I was the first car stopped in the turning lane. The light turned green,and as I turned, the car into the lane, it rolled foward for a second when I took my foot off the brake, then it lept forward, stalled, then said on the display that the car needed to be put in park before starting the engine. I was in the middle of the intersection going across oncoming traffic.”
NHTSA complaint #11349166, filed 2020-08, 8,246 miles“When using the rear park assist, with my foot completely off the accelerator, the vehicle has spontaneously accelerated while going in reverse, requiring me to hard break to avoid collision. This has happened multiple times.”
NHTSA complaint #11297670, filed 2020-01, 250 miles“While driving 60 miles per hour along the southbound express lane of garden state parkway my new 2020 Jeep Grand Cherokee started shaking. Within seconds, I pulled on to the grassy area next to the fast lane where my vehicle died. After getting towed to the dealership, I was notified that my new car with 329 miles on it is in need of a new engine, new batteries and new starter. Of notable concern on the repair order is the following: what is present inside intake manifold is pieces of metal. …”
NHTSA complaint #11376779, filed 2020-11, 329 miles“After only 350 miles my engine started sputtering and had to pull over. By the time we stopped the car the sputtering was violently shaking the vehicle. We had to get it towed only for the dealer ship to take several hours to replace a spark plug. - at almost all time there the air conditioner never seems to get to the desired temperature for more than 20 seconds. When at a stop, the A/C is non existence and temps drop significantly. Unless you have it set to max A/C it will never feel cold/hot. …”
NHTSA complaint #11338533, filed 2020-07, 350 milesRelated service bulletins
- 11034912Jun 30, 2026Throttle body – none
- 11034911Jun 30, 2026Throttle body – none
- 11030229Mar 21, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11029764Feb 23, 2026WATER PUMP
- 11029763Feb 23, 2026WATER PUMP
- 11027837Jan 21, 2026Water Pump & Chain Case Cover
- 11027836Jan 21, 2026Water Pump & Chain Case Cover
- 11026631Dec 8, 2025Throttle body - none
- 11026565Dec 3, 2025Isolator - engine mount
- 11026571Dec 2, 2025Hose- Oil Cooler Inlet, Outlet
Engine: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 22 | 71% |
| 2025 | 23 | 29% |
| 2024 | 109 | 43% |
| 2023 | 86 | 21% |
| 2022 | 51 | 19% |
| 2021 | 61 | 15% |
| 2020 | 50 | 21% |
| 2019 | 64 | 17% |
| 2018 | 125 | 15% |
| 2017 | 102 | 28% |
| 2016 | 76 | 24% |
| 2015 | 204 | 15% |
| 2014 | 409 | 17% |
| 2013 | 106 | 13% |
| 2012 | 285 | 17% |
| 2011 | 344 | 21% |
| 2010 | 21 | 18% |
| 2009 | 22 | 16% |
| 2008 | 107 | 15% |
| 2007 | 170 | 15% |
| 2006 | 124 | 10% |
| 2005 | 134 | 7% |
| 2004 | 35 | 3% |
| 2003 | 16 | 2% |
| 2002 | 26 | 2% |
| 2001 | 19 | 2% |
| 2000 | 34 | 2% |
| 1999 | 22 | 1% |
| 1998 | 14 | 1% |
| 1997 | 15 | 2% |
| 1996 | 17 | 2% |
| 1995 | 3 | 0% |
| 1994 | 3 | 1% |
| 1993 | 1 | 0% |
| 1989 | 1 | 20% |
Other parts of the 2020 Jeep Grand Cherokee
74 complaintsOther or unknown
64 complaintsTransmission and drivetrain
39 complaintsFuel system
21 complaintsAir bags
17 complaintsVehicle speed control
15 complaintsBrakes
13 complaintsSteering
13 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
8 complaintsBody and structure
8 complaintsSuspension
8 complaints
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology