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Fuel systemPart report

2020 Jeep Grand Cherokee Fuel system Problems

Complaints
21about this part
Share
9%of 241 total for the year
Median mileage
20,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 21 complaints about the fuel system of the 2020 Jeep Grand Cherokee, 9% of the 241 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Leased my Grand Cherokee 2020. Drove the car twice. It wasn't even 24 hrs since I had the car, my car broke down the 2nd time I drove it (on a friday). I was waiting on line for my sons graduation. It was a drive through graduation because of covid-19. I was the 1st on line and had 50 cars behind me. When I was asked to proceed my gear didn't shift. I turned the car off and tried restarting it and it didn't start. Had to get the car towed to a dealer. I was told id have to wait till monday. Called Jeep to complain. I asked for a loaner and was told I had to pay for it. …”

NHTSA complaint #11329112, filed 2020-06, 88 miles

“You cannot properly fill your gas tank without having to manipulate the pump handle the wrong ways. Every time I've had to fill up I have to sit there and constantly have to reset the pump handle because all the pump think the tank is full. This is a safety issue because I never know when the tank is actually full. I've even put the auto fill handle on and when it kicked off the pump went flying out and gas spilled everywhere. I have never had a perfect experience putting gas into my Jeep since I've bought it. I'm always afraid to put the auto fill handle on and take my hand off the pump.”

NHTSA complaint #11338535, filed 2020-07, 500 miles

“There are times when I go to start the car and it will not start. It sounds like it is trying but won’t completely turn on. When I press the starter to the off position and then try again it works. We took it to the dealership and they said I need a new Fuel Pump. There is a recall for this but not on my vehicle.”

NHTSA complaint #11626445, filed 2024-11

“This issue has now happened 3 times. The first time it happened I took it in and they said it was an auxiliary battery that was replaced. The issue is the vehicle will stall and shutoff completely because it is completely out of fuel even though the electronic gauge and the needle show it has gas in it. This Saturday we was driving on the interstate at around 70mph and it showed a little over a 1/4 tank on the needle and 130 miles to empty on the digital readout. …”

NHTSA complaint #11551463, filed 2023-10

“My Jeep Cherokee has lost power twice. Once while idling at a red light and once while going 70 MPH on the Interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not responding. The recent recal 25V011000 sounds like what happened to my car, but the 2020 model is not included in the recall. I have taken it to the dealership, but they could not find anything wrong with it.”

NHTSA complaint #11638726, filed 2025-01

Related recalls

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
202639%
20251316%
20244518%
20235513%
20224115%
20214110%
2020219%
201982%
2018637%
2017339%
20164514%
20151179%
20141818%
201311314%
201224815%
201128317%
201022%
200986%
2008213%
2007313%
2006171%
2005342%
2004443%
2003182%
2002574%
2001314%
2000614%
1999855%
199816616%
199730531%
199613415%
19958111%
1994559%
1993468%

Other parts of the 2020 Jeep Grand Cherokee

Electrical system
74 complaints
Other or unknown
64 complaints
Engine
50 complaints
Transmission and drivetrain
39 complaints
Air bags
17 complaints
Vehicle speed control
15 complaints
Brakes
13 complaints
Steering
13 complaints
Forward collision avoidance
9 complaints
Back-over prevention (rear camera)
8 complaints
Body and structure
8 complaints
Suspension
8 complaints

← All problems reported for the 2020 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology