2002 Jeep Grand Cherokee Electrical system Problems
- Complaints
- 85about this part
- Share
- 6%of 1,476 total for the year
- Median mileage
- 102,600miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 85 complaints about the electrical system of the 2002 Jeep Grand Cherokee, 6% of the 1,476 complaints for this model year. Where a mileage was given, the median is 102,600 miles. 2 of these say a crash was involved and 5 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“It's killing my battery the interior light stays on when vehicle is off and power windows don't work unless driver side door is open while vehicle is on.door open lights flashes when vehicle is running however it is really shut already. I have friends with same type vehicles having same issues.”
NHTSA complaint #10706482, filed 2015-04, 144,154 miles“Safety recall m35/NHTSA 12v-527 orc module airbag light is on and seat belt lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n.m. And they informed me the parts were unavailable and that chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags.. Damage to the computer chip. The problem has now involved the seat belt warning lights to stay on .”
NHTSA complaint #10515459, filed 2013-06, 135,000 miles“I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the A/C issue under the glove compartment overheats and melts the mechanism and continues to burn. When I reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the seat still broke. Fortunately, no serious injury, only sore neck and bump to the hand.”
NHTSA complaint #10937385, filed 2016-12, 150,000 miles“2002 Jeep Grand Cherokee, limited, 4x4 1. I noticed that vehicles HVAC is not functioning correctly. Could cause some obstructed views in passenger compartment from not working properly. 2. Failure occurs everyday when vehicle is running 3. I'm currently in the process of repairing this defect.”
NHTSA complaint #10251430, filed 2008-12, 54,000 miles“I own a 2002 Jeep Grand Cherokee overland. Recently, I have had problems with my drivers side heated seat. Yesterday, it got extremely hot so I shut if off for fear of a fire or being burnt, and today it is not working at all. Because of this, I am also concerned about the safety of the passenger heated seat. I found out from a dealer that there is a recall on this particular issue, but my VIN number is not covered. I called chrysler customer care to discuss this, and they said they were unable to help. …”
NHTSA complaint #10562920, filed 2014-02, 155,400 milesRelated recalls
- 01V288000Sep 10, 2001Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain…Covers: Jeep Grand Cherokee 2002, Chrysler PT Cruiser 2002
Related service bulletins
- 10229256Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10221686Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10175735Apr 22, 2020Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and…
- 10216350Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10136473Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
- 10128935Nov 8, 2013Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 19% |
| 2025 | 31 | 39% |
| 2024 | 116 | 46% |
| 2023 | 182 | 45% |
| 2022 | 130 | 49% |
| 2021 | 115 | 28% |
| 2020 | 74 | 31% |
| 2019 | 84 | 23% |
| 2018 | 339 | 40% |
| 2017 | 87 | 24% |
| 2016 | 62 | 20% |
| 2015 | 138 | 10% |
| 2014 | 485 | 20% |
| 2013 | 376 | 47% |
| 2012 | 837 | 51% |
| 2011 | 780 | 48% |
| 2010 | 47 | 40% |
| 2009 | 47 | 34% |
| 2008 | 473 | 64% |
| 2007 | 658 | 59% |
| 2006 | 753 | 59% |
| 2005 | 928 | 45% |
| 2004 | 144 | 11% |
| 2003 | 55 | 7% |
| 2002 | 85 | 6% |
| 2001 | 42 | 5% |
| 2000 | 112 | 8% |
| 1999 | 84 | 5% |
| 1998 | 60 | 6% |
| 1997 | 56 | 6% |
| 1996 | 65 | 7% |
| 1995 | 40 | 6% |
| 1994 | 38 | 6% |
| 1993 | 54 | 10% |
| 1990 | 1 | 20% |
Other parts of the 2002 Jeep Grand Cherokee
486 complaintsVisibility (wipers, defrost, mirrors)
326 complaintsBrakes
179 complaintsEngine cooling
146 complaintsSeats
91 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsSteering
41 complaintsVehicle speed control
38 complaintsOther or unknown
35 complaintsEngine
26 complaintsEquipment
26 complaints
← All problems reported for the 2002 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology