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Electrical systemPart report

2003 Jeep Grand Cherokee Electrical system Problems

Complaints
55about this part
Share
7%of 762 total for the year
Median mileage
85,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 55 complaints about the electrical system of the 2003 Jeep Grand Cherokee, 7% of the 762 complaints for this model year. Where a mileage was given, the median is 85,500 miles. 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Just recently in the last three months front passenger window fell while driving and back driver window fell while driving while it what snowing while my son was in the car. Have a popping noise in steering or somewhere in front end. I can't use my accelerate button on steering wheel while it's in cruise because it won't stop acceleration once you press it. I was going about 55 and was trying to accelerate to 60.”

NHTSA complaint #11316807, filed 2020-03, 138,000 miles

“I was driving and smelled burning. Pulled over on a four lane highway. I then saw smoke. I drove a block away to a safe spot got out of the car and called 911. The firefighters extinguished an electrical fire that started in my passenger side door. They believe the motor in my door caught fire. I had to have the vehicle towed. Now I'm at a loss as to what to do. Thank god I had just dropped my son off at school so no injuries.”

NHTSA complaint #11186390, filed 2019-03, 250,000 miles

“I was driving about 40 MPH on a four lane highway in traffic when my car engine suddenly shut off. The brakes seized up, but I was able to get the car was able to get the car off on the shoulder. After trying several time to restart the car, I called for assistance. By the time assistance arrived, I was able to start the car and I drove it approximately five mile to my Jeep dealer. They found that the crank sensor was faulty and that was why the engine had shut down. …”

NHTSA complaint #10615767, filed 2014-07, 94,000 miles

“I was traveling on a side street in huntington, wv about 30 MPH when all of a sudden the motor shutdown everything shutdown and I tried to move the Jeep out of the line of traffic. This is very difficult since there was no power to the vehicle. I was headed toward I-64 on the on ramp when all of a sudden it happen again. Car were coming toward me and with much difficulty I manage to get it partially out of the road. I finally got it started back up and it happened on two other occasions. I am afraid to drive my Jeep. I need help in knowing what to do. …”

NHTSA complaint #10691262, filed 2015-02, 129,143 miles

“Since august 18, 2008, 4 window regulators on my Jeep Grand Cherokee have broken. Twice, I have already paid over $800 at your dealership to have this fixed. Recently, both of my rear window regulators have broke and I have had to tape my windows up since I cannot afford $800 out of pocket right now. This is obviously a well known Jeep Grand Cherokee problem. I have known of others having this problem with their Jeep Grand Cherokee as well. I have already had numerous problems with my Jeep that have cost me several thousands of dollars to fix. …”

NHTSA complaint #10535643, filed 2013-08, 53,795 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026619%
20253139%
202411646%
202318245%
202213049%
202111528%
20207431%
20198423%
201833940%
20178724%
20166220%
201513810%
201448520%
201337647%
201283751%
201178048%
20104740%
20094734%
200847364%
200765859%
200675359%
200592845%
200414411%
2003557%
2002856%
2001425%
20001128%
1999845%
1998606%
1997566%
1996657%
1995406%
1994386%
19935410%
1990120%

Other parts of the 2003 Jeep Grand Cherokee

Air bags
256 complaints
Visibility (wipers, defrost, mirrors)
170 complaints
Brakes
71 complaints
Seats
65 complaints
Engine cooling
42 complaints
Transmission and drivetrain
35 complaints
Vehicle speed control
32 complaints
Steering
24 complaints
Fuel system
18 complaints
Engine
16 complaints
Exterior lighting
15 complaints
Equipment
13 complaints

← All problems reported for the 2003 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology