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Electrical systemPart report

2011 Jeep Grand Cherokee Electrical system Problems

Complaints
780about this part
Share
48%of 1,641 total for the year
Median mileage
62,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 780 complaints about the electrical system of the 2011 Jeep Grand Cherokee, 48% of the 1,641 complaints for this model year. Where a mileage was given, the median is 62,500 miles. 8 of these say a crash was involved and 51 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While the vehicle was parked, unoccupied, locked, and the motor was not running, apparently the driver's side seat caught fire. I did not see the actual flames, but I did open the driver door to find the bottom cushion and most of the electrical wiring in the driver seat melted and charred and a thick layer of soot on everything in the vehicle.”

NHTSA complaint #11414521, filed 2021-04, 110,000 miles

“Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the PCM. Quoted 850 for part .my VIN doesn't show up on above recall, even though all qualifying criteria is met. Why? Car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.”

NHTSA complaint #11265903, filed 2019-10, 2 miles

“I am just writing to complain that 8 months after recall 19v-813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in september and she's terrified to have to drive her anywhere as her Jeep is her only means of transportation.”

NHTSA complaint #11339255, filed 2020-07, 110,000 miles

“Since september 2017, my 2011 Jeep Grand Cherokee has been in the repair shop four times due to the vehicle not starting. The alternator and battery was checked once per month up until december, but each time I was informed that both parts were in good condition based on the diagnostics. However, after each repair visit the vehicle would not start after a few days. …”

NHTSA complaint #11073098, filed 2018-02, 96,000 miles

“When my 2011 Jeep gc is being started, stationary it cranks, (turns over) but does not start or starts momentarily then the engine stops. It does this intermittently until it starts normally, the idle also seems rough. Most issues that I am having match the issues with the tipm recall but my vehicle is not listed for the recall.”

NHTSA complaint #11061070, filed 2018-01, 84,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026619%
20253139%
202411646%
202318245%
202213049%
202111528%
20207431%
20198423%
201833940%
20178724%
20166220%
201513810%
201448520%
201337647%
201283751%
201178048%
20104740%
20094734%
200847364%
200765859%
200675359%
200592845%
200414411%
2003557%
2002856%
2001425%
20001128%
1999845%
1998606%
1997566%
1996657%
1995406%
1994386%
19935410%
1990120%

Other parts of the 2011 Jeep Grand Cherokee

Engine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsSteering
86 complaintsAir bags
60 complaintsBody and structure
43 complaintsExterior lighting
37 complaintsSuspension
37 complaintsVehicle speed control
37 complaintsVisibility (wipers, defrost, mirrors)
35 complaints

← All problems reported for the 2011 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology