2011 Jeep Grand Cherokee Air bags Problems
- Complaints
- 60about this part
- Share
- 4%of 1,641 total for the year
- Median mileage
- 56,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 60 complaints about the air bags of the 2011 Jeep Grand Cherokee, 4% of the 1,641 complaints for this model year. Where a mileage was given, the median is 56,500 miles. 25 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Suv entered intersection on a city street.and was struck on the right front panel. I believe the car spun to the left and clipped the rear end of the truck. Suv came to rest with front end against a tree. I was doing approx 25 MPH. The truck that struck me appeared to be going a bit faster. None of the airbags deployed. I suffered broken bones in my neck. The consumer provided photos.”
NHTSA complaint #11383005, filed 2020-12, 89,000 miles“Takata recall . I have a airbag light that is on. It just appeared when I started the car and stays on. I beeped the horn the other day and the following morning the airbag light just appeared on the dash board. Now I am scared that the airbag could deploy at any time while driving.”
NHTSA complaint #10978504, filed 2017-04, 102,000 miles“My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 Jeep Grand Cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. …”
NHTSA complaint #10683615, filed 2015-02, 70,000 miles“I was in a traffic accident and the air bags and srs system did not deploy. I was hit on the driver front door and driver front fender. Force was great enough to push me into another direction, up a curb and into property and eventually stopping at a tree. The driver door was was unable to open, and front end was crumpled. Not a single air bag deployed. There are air bags in the front seats, above the side windows, knee bolsters and steering and dash. Updated 10/1/18”
NHTSA complaint #11013876, filed 2017-08, 53,000 miles“Vehicle will not start. I am told it is related to a tipm failure. 1300 dollars to fix on a car that is out of warranty with less than 20k miles. The part is also ok back order for over a month. I am told there could be random deployment of airbags also.”
NHTSA complaint #10632393, filed 2014-09, 20,000 milesRelated service bulletins
- 10189385Jan 25, 2013Rear Air Spring Shield Installation Procedure This bulletin involves the installation of a rear spring shield.
- 10216341Nov 21, 2012Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 1 | 0% |
| 2023 | 12 | 3% |
| 2022 | 9 | 3% |
| 2021 | 20 | 5% |
| 2020 | 17 | 7% |
| 2019 | 19 | 5% |
| 2018 | 24 | 3% |
| 2017 | 15 | 4% |
| 2016 | 12 | 4% |
| 2015 | 104 | 8% |
| 2014 | 211 | 9% |
| 2013 | 33 | 4% |
| 2012 | 43 | 3% |
| 2011 | 60 | 4% |
| 2010 | 11 | 9% |
| 2009 | 11 | 8% |
| 2008 | 40 | 5% |
| 2007 | 29 | 3% |
| 2006 | 60 | 5% |
| 2005 | 95 | 5% |
| 2004 | 326 | 25% |
| 2003 | 256 | 34% |
| 2002 | 486 | 33% |
| 2001 | 26 | 3% |
| 2000 | 59 | 4% |
| 1999 | 83 | 5% |
| 1998 | 36 | 4% |
| 1997 | 36 | 4% |
| 1996 | 34 | 4% |
| 1995 | 30 | 4% |
| 1994 | 37 | 6% |
| 1993 | 24 | 4% |
Other parts of the 2011 Jeep Grand Cherokee
780 complaintsEngine
344 complaintsBrakes
331 complaintsFuel system
283 complaintsOther or unknown
136 complaintsTransmission and drivetrain
90 complaintsSteering
86 complaintsBody and structure
43 complaintsExterior lighting
37 complaintsSuspension
37 complaintsVehicle speed control
37 complaintsVisibility (wipers, defrost, mirrors)
35 complaints
← All problems reported for the 2011 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology