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Visibility (wipers, defrost, mirrors)Part report

2011 Jeep Grand Cherokee Visibility (wipers, defrost, mirrors) Problems

Complaints
35about this part
Share
2%of 1,641 total for the year
Median mileage
51,088miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 35 complaints about the visibility of the 2011 Jeep Grand Cherokee, 2% of the 1,641 complaints for this model year. Where a mileage was given, the median is 51,088 miles. 8 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving my 2011 Jeep Grand Cherokee I saw white smoke coming from the driver side sun visor and then a burning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately. .. Updated 08-20-14 updated 08/25/2014”

NHTSA complaint #10536895, filed 2013-08, 21,000 miles

“I took my 2011 Grand Cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so I asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so I got that done too. 3 weeks later, I get on my car, I put the ignition to on and the wipers went on, I tried to turn them off and I couldn't. …”

NHTSA complaint #10876552, filed 2016-06, 67,855 miles

“Jeep's climate control is not allowing permanent engagement of recirculation option which leads to allergens and pollutions from outside get inside of the vehicle without driver realizing it. Few times I was, literally, inches away from rear ending vehicles in front of me. When I'm going 60-65 MPH on a highway and climate control opens intake for outside air, with my eyes becoming watery from allergy, I had to find that recirculation button to reengage it. It happens exactly every 5 minutes. …”

NHTSA complaint #10467763, filed 2012-07, 4,000 miles

“Sunroof on my 2011 Jeep Grand Cherokee limited edition exploded for no reason. Nothing hit the vehicle or sunroof. The sunroof exploded on july 16, 2014 and the part is on national backorder until aug 22, 2014. I have an extended warranty, but chrysler won't cover replaced sunroof glass since it's not a mechanical issue. Also, since the glass isn't covered under the extended warranty chrysler won't pay for a rental while my vehicle sits in a body shop waiting for the part to become available. It appears to be a manufacturing defect since the glass exploded for no reason. …”

NHTSA complaint #10619161, filed 2014-08, 54,000 miles

“Leather dash is bubbling and peeling which is causing dash mounted windshield defroster vents to be blocked. Blocked vents can not provide heat to the windshield causing ice build-up on the windshield during cold winter months. This results in blocked/impaired vision while on the roadway which could result in a crash. The leather dash has also bubbled over the passenger airbag which could affect the deployment of the airbag during a crash.”

NHTSA complaint #11079005, filed 2018-03, 120,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202442%
202382%
202252%
202182%
202052%
201951%
2018162%
201751%
201641%
2015161%
2014492%
2013152%
2012322%
2011352%
201043%
200911%
2008284%
2007192%
2006101%
2005251%
200421417%
200317022%
200232622%
200124528%
20001249%
199916510%
1998283%
1997293%
1996152%
1995294%
1994112%
1993173%

Other parts of the 2011 Jeep Grand Cherokee

Electrical system
780 complaints
Engine
344 complaints
Brakes
331 complaints
Fuel system
283 complaints
Other or unknown
136 complaints
Transmission and drivetrain
90 complaints
Steering
86 complaints
Air bags
60 complaints
Body and structure
43 complaints
Exterior lighting
37 complaints
Suspension
37 complaints
Vehicle speed control
37 complaints

← All problems reported for the 2011 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology