2021 Jeep Grand Cherokee Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 8about this part
- Share
- 2%of 410 total for the year
- Median mileage
- 3,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the visibility of the 2021 Jeep Grand Cherokee, 2% of the 410 complaints for this model year. Where a mileage was given, the median is 3,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“-The new 2021 Jeep Grand Cherokee L-Limited was made to be a third, row off-road, all weather driven vehicle. #1: The front windshield is flush with the front pillars. This causes accumulated snow or off-road dirt to easily be pushed to the driver side window (with no way to wash off) and blocking the driver’s side mirror. This makes it impossible to to use the blind spot light on the side mirror. In my case, I had audio alarm turned off as not to wake the kids while driving across the country. …”
NHTSA complaint #11444879, filed 2021-12“The contact and wife own a 2021 Jeep Grand Cherokee. While at work, the contact's wife discovered that a vertical crack had formed on the bottom passenger’s side windshield without incident. The contact stated that the crack obstructed his and his wife's vision while driving. The contact's wife called an independent mechanic and a dealer and both informed her that they could not replace or program the windshield. …”
NHTSA complaint #11451872, filed 2022-02, 2,000 miles“The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 35 mph, the sunroof glass exploded without warning. The contact pulled over and inspected the sunroof for a possible impact point however, there was none. The vehicle was not diagnosed nor repaired. There were no injuries. An appointment was scheduled to replace the sunroof at the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.”
NHTSA complaint #11419252, filed 2021-06, 3,000 miles“The front A-pillars (on both sides of the windshield) are too wide, and block critical visibility needed while driving, especially at crosswalks with pedestrians. In addition, from the driver's seat, the passenger's outside mirror, doesn't allow for any visibility between the pilar frame and the mirror, thus further widening the blind spot on the right side making it difficult to see pedestrians in crosswalks.”
NHTSA complaint #11513705, filed 2023-03“The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the sunroof glass fractured without impact. The contact stated that the sound was like a gun shot. In addition, the contact stated that the glass pieces entered the interior of the vehicle. The contact stated that a piece of the fractured glass was lodged in her right eye. The contact stated that the failure occurred while on vacation and traveling out of state. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under warranty. …”
NHTSA complaint #11642198, filed 2025-02, 63,500 milesVisibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 2% |
| 2023 | 8 | 2% |
| 2022 | 5 | 2% |
| 2021 | 8 | 2% |
| 2020 | 5 | 2% |
| 2019 | 5 | 1% |
| 2018 | 16 | 2% |
| 2017 | 5 | 1% |
| 2016 | 4 | 1% |
| 2015 | 16 | 1% |
| 2014 | 49 | 2% |
| 2013 | 15 | 2% |
| 2012 | 32 | 2% |
| 2011 | 35 | 2% |
| 2010 | 4 | 3% |
| 2009 | 1 | 1% |
| 2008 | 28 | 4% |
| 2007 | 19 | 2% |
| 2006 | 10 | 1% |
| 2005 | 25 | 1% |
| 2004 | 214 | 17% |
| 2003 | 170 | 22% |
| 2002 | 326 | 22% |
| 2001 | 245 | 28% |
| 2000 | 124 | 9% |
| 1999 | 165 | 10% |
| 1998 | 28 | 3% |
| 1997 | 29 | 3% |
| 1996 | 15 | 2% |
| 1995 | 29 | 4% |
| 1994 | 11 | 2% |
| 1993 | 17 | 3% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsSuspension
30 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology