2021 Jeep Grand Cherokee Suspension Problems
- Complaints
- 30about this part
- Share
- 7%of 410 total for the year
- Median mileage
- 36,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 30 complaints about the suspension of the 2021 Jeep Grand Cherokee, 7% of the 410 complaints for this model year. Where a mileage was given, the median is 36,000 miles. 3 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is an open recall and a remedy was released about 2 weeks ago. I have attempted to get this fixed but the dealership stated the manufacturer will only allow each dealership to order two parts at a time. There is an extensive waitlist resulting in the issue to continue without fixing it in a timely manner and continuing to put mine and my family’s lives at risk as well as other motorists.”
NHTSA complaint #11581969, filed 2024-04“Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems”
NHTSA complaint #11738229, filed 2026-05“1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive. 3) Cannot figure out how to get high beams to automatically turn off when oncoming vehicle is approaching.”
NHTSA complaint #11508218, filed 2023-02“At thirty thousand miles, I had to have driver sign motor mount replacement, then at forty one thousand one hundred and fifty two miles and to have the passenger side replaced. According to the dealership, this is a very common problem. Liquid from the motor mountains.Do you have to all the way to the laundry on both sides. If I wouldn't have noticed it. As you can relate the motor mounts, it caused the engine to torque because accidents.”
NHTSA complaint #11613714, filed 2024-09“I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove & replace-suspension-rear suspension-ride control compressor, R&R $2,026.31. Feb 26, 2026 Took back to Lithia Dealership . Stability Control light was on and Traction control light are on check on advise. …”
NHTSA complaint #11723965, filed 2026-03Related recalls
- 24V132000Feb 22, 2024Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and…Covers: Jeep Grand Cherokee 2021–2023
- 23V413000Jun 8, 2023Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been…Covers: Jeep Grand Cherokee 2021, 2023, Grand Cherokee 4XE 2022
Related service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11034389Jun 25, 2026WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- 11034381Jun 25, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11033970Jun 10, 2026Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
- 11033299May 26, 2026***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber…
- 11032996May 18, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11032854May 12, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is…
- 11031691Apr 24, 2026WL Front Control Arm Bushing - Handling Link Has Loose
- 11030434Mar 27, 2026Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2021 Jeep Grand Cherokee
115 complaintsSteering
102 complaintsEngine
61 complaintsTransmission and drivetrain
59 complaintsOther or unknown
57 complaintsExterior lighting
42 complaintsFuel system
41 complaintsBrakes
32 complaintsLane departure
29 complaintsForward collision avoidance
25 complaintsAir bags
20 complaintsVehicle speed control
17 complaints
← All problems reported for the 2021 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology