2013 Jeep Grand Cherokee Suspension Problems
- Complaints
- 8about this part
- Share
- 1%of 805 total for the year
- Median mileage
- 80,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the suspension of the 2013 Jeep Grand Cherokee, 1% of the 805 complaints for this model year. Where a mileage was given, the median is 80,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Current issue - while waiting in a fast food line the battery light came on... After receiving food - I pulled into a parking spot and before I could turn the vehicle off, it started giving off error codes related to various electrical items not being available - first warning - svc. Air suspension - second - blind spot detection not available - third evic error - fourth - adaptive cruise not available... Then died and smelt like burning rubber when I exited the vehicle... …”
NHTSA complaint #11326925, filed 2020-06, 80,000 miles“Bought my car from parks ford of wesley chapel on 7/16/17. 2 days later, the car had trouble starting.my mechanic looked it over. It had a power steering rack leak and embedded dirt underneath its carrier. Brought car back to ford. They found nothing. Called again because of same problem. Was told by manager duber to try locking and unlocking car to engage starter. Did not work. Brought to Jeep. They found that a recall on the relay to the fuel pump was never fixed. They also said the front shocks were blown and leaking and not covered under warranty. …”
NHTSA complaint #11016394, filed 2017-08, 47,000 miles“Vehicle was stationary, sitting in parking lot after driving on highway for 4 hours. Air bag suspension exploded, causing very loud noise and vehicle suspension to drop to almost the tire. Vehicle inoperable after incident. Very hazardous to be near when air bag suspension popped/exploded.”
NHTSA complaint #11306839, filed 2020-02, 85,000 miles“Warning light while driving, immediate attention required air suspension system . Overland model air compressor leak after 31 months. Air compressor is not covered due to mileage, but is not a wear/tear related part. Dealer repair $2266.07. Multiple calls to chrysler for some help with part resulted in no help. A compressor should not fail in 2.5 years; the warranty from the component manufacturer is likely at least 3 years (I am in the refregeration business and know about compressor warranties). …”
NHTSA complaint #10821212, filed 2016-01, 95,200 miles“Has been having issues with the hydralyft suspension. There has been a leak in both front air suspension fittings that connect to the air lines that supply air to both of the front air bag suspension suspension shocks. Replaced both of those out of pocket. My main reason for contacting you guys today is because I've searched my vin number & after further research I've found out that my 2014 jeep grand Cherokee overland w/the 5.7Litet hemi engine has started to give me some issues the other day with the battery dying while I was driving it home. …”
NHTSA complaint #11556698, filed 2023-11Related service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10221274Jun 14, 2021Air Suspension System Diagnosis
- 10220923Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10190670Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10176517May 4, 2020Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10231969Nov 25, 2014This bulletin involves an alignment specification change for camber.
- 10218228Nov 25, 2014Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2013 Jeep Grand Cherokee
376 complaintsBrakes
146 complaintsFuel system
113 complaintsEngine
106 complaintsOther or unknown
60 complaintsSeats
57 complaintsTransmission and drivetrain
55 complaintsAir bags
33 complaintsSteering
26 complaintsExterior lighting
23 complaintsVehicle speed control
22 complaintsVisibility (wipers, defrost, mirrors)
15 complaints
← All problems reported for the 2013 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology