2014 Jeep Grand Cherokee Suspension Problems
- Complaints
- 51about this part
- Share
- 2%of 2,384 total for the year
- Median mileage
- 2,400miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 51 complaints about the suspension of the 2014 Jeep Grand Cherokee, 2% of the 2,384 complaints for this model year. Where a mileage was given, the median is 2,400 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This winter the air suspension light came on stating to service air suspension. The suspension does not work in cold weather and freezes at riding level. The ride is rough due to air suspension not working. When it is warm this doesn't happen. This light also turns on while driving down the highway. I have a child and do not want her to get hurt in the process so I stopped driving it this winter.”
NHTSA complaint #11316306, filed 2020-03, 60,555 miles“I have took my vehicle for a shifter recall. They did a programming they said and that it should have fixed the problem. I explained to chrysler capital about how my vehicle would shift into neutral after throwing itself into other gears. I would have to turn off the vehicle and begin driving again. Now my vehicle hardly drives and the transmission makes a loud cracking noise. This recall made my transmission go out.”
NHTSA complaint #11394320, filed 2021-02, 5 miles“My 2014 Jeep Grand Cherokee's air ride suspension has failed twice and I only have 11,670 miles on it. When the dealership had vehicle both times it took over a week to complete repairs. Suspension just failed was at its lowest level and there was no warning.”
NHTSA complaint #11404377, filed 2021-03, 11,670 miles“The 2014 Grand Cherokee summit, was serviced on 7/30/15. I had the tires rotated and an oil change. The next day, I got on the freeway and proceeded to do 65mph when the front end and or the steering wheel started shaking violently. I am getting the tires balanced/serviced on 8/19/15 to see if that will fix the problem.”
NHTSA complaint #10749094, filed 2015-08, 16,850 miles“About two months ago my suspension started to act up. Now my suspension is stuck completely at the lowest point. The engine has a ticking sound and now it doesnt run right.”
NHTSA complaint #11300227, filed 2020-01, 80,000 milesRelated service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10221274Jun 14, 2021Air Suspension System Diagnosis
- 10220923Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10190670Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10176517May 4, 2020Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2014 Jeep Grand Cherokee
485 complaintsTransmission and drivetrain
475 complaintsEngine
409 complaintsSeats
340 complaintsOther or unknown
275 complaintsBrakes
260 complaintsAir bags
211 complaintsSeat belts
187 complaintsFuel system
181 complaintsVehicle speed control
105 complaintsSteering
81 complaintsBody and structure
65 complaints
← All problems reported for the 2014 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology