1997 Jeep Grand Cherokee Suspension Problems
- Complaints
- 43about this part
- Share
- 4%of 991 total for the year
- Median mileage
- 105,834miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 43 complaints about the suspension of the 1997 Jeep Grand Cherokee, 4% of the 991 complaints for this model year. Where a mileage was given, the median is 105,834 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rattling in front end over minor bumps. Shocks already replaced, front-end checks out by mechanic. Also, popping and slipping of front-end into turns at slow speeds and right after a turn. It sounds dangerously like front-end is going to fall apart. I heard it's expensive and everything checks out so I desperately need help before I discard the vehicle altogether.”
NHTSA complaint #10030338, filed 2003-07, 65,000 miles“Vehicle driven at 60-65mph on freeway, hit several bumps in road. Vehicle front right end began shaking like had a blown out tire. Took vehicle to dealership, checked out, told steering dampner needed replaced. Replaced dampner. Drove 20 miles, same problem occurred.”
NHTSA complaint #10036940, filed 2003-08, 121,668 miles“While traveling at 55 MPH vehicle veered off to the left. The consumer was able to pull the vehicle back into traffic, striking a guard rail and rolling over several times.”
NHTSA complaint #10091555, filed 2004-09, 90,000 miles“1) my 1997 Jeep Grand Cherokee limited with 59,000 miles began making an unusual sound while being driven. The sound was constant at all speeds. The vehicle was examined by an independent repair shop, mickey's goodyear of romeoville, il. 2) the root cause of the noise was detemined to be failure of the axle bearings and differential gear bearings. The failure of this type should not have happened with the low milage of the vehicle. An internet search using google will yield hundreds of complaints by owners of similar make and model. …”
NHTSA complaint #10075167, filed 2004-06, 59,000 miles“We finally got our n45 recall done. Each time we called chrysler, we got different instructions and information. They seem to tell one anything just to get one to have it done, then they go back on what they said. I was told the Jeep would be inspected first to see if it was safe. My Jeep was not inspected, the trailer hitch was replaced. The ball mount which we have does not fit the replacement. …”
NHTSA complaint #10693860, filed 2015-03Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 1997 Jeep Grand Cherokee
305 complaintsTransmission and drivetrain
254 complaintsBrakes
173 complaintsEngine cooling
81 complaintsBody and structure
61 complaintsElectrical system
56 complaintsSteering
47 complaintsAir bags
36 complaintsVehicle speed control
36 complaintsEquipment
30 complaintsOther or unknown
30 complaintsVisibility (wipers, defrost, mirrors)
29 complaints
← All problems reported for the 1997 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology