2018 Jeep Grand Cherokee Suspension Problems

“I was driving between 50 - 55 MPH and without warning there was a really hard hit and loud noise that I thought may have been a blow out. It was daylight and no debris in the road that I hit to cause any damage. I had new tires that was approximately 5 months old and 44,000 miles on my vehicle. My insurance sent out people to look into the situation and it seems the right lower control arm and ball joint snapped which in turn cause the whole inside of my tire to be slashed.”

“I was the first owner to my Jeep Grand Cherokee purchased in 2018. Within a few months I started getting a warning message to service the suspension system right away. The car would then get stuck in four wheel drive or other mode and would not rise or lower stating I needed to slow down (I was already driving below the speed limit) while on the highway in order to maintain proper height. I took it to the dealer several times in the USA and when I moved to germany with the army. Now I am back in the USA and my car is once again at the dealers with the same issue. …”

“Started making a cracking lose metal noise when hitting a small bump or turning the wheel all the way to either side...while driving on the freeway 405 south coming from the 10 downtown..I was going about 40 MPH as rush hour started..on a small ramp turning the steering wheel started shaking and within a sec the front driver wheel rolled out , truck landed hard on the highway while still moving breaks got stuck, shift it to natural, push bottom to kill the engine. And emergency break was applied to stop the truck.. Fender and ball joints and otors were damage as well as the shocks I believe...”

“The air suspinsion has been actin up since I purchased it new in feb 2018. It wasnt too bad so I just left it alone and didnt use it. Later it started flashing a warnning while driving at higway speed to service air suspision immediatley. The suspinsion went into park/exit mode and the truck dropped and it drove very rough. I trailered it to the dealership. They had it 3 weeks. It failed as soon as I left. Now it seems stuck in off road ii mode, but the rear is high and front is low... Its pitiful. I do love the Jeep, but this is getting aggrivating. …”

“A arm broke clean in two while driving down road. Nothing was hit prior too arm breaking as a result car pulled to right and hit back tire on a curb which caused rotor and ball joint on back to break. Have been complaining to service department of popping noise at front right tire with no resolve. Vehicle was traveling 40-45 miles per hour on city street clear dry day.”