2024 Jeep Grand Cherokee Suspension Problems
- Complaints
- 6about this part
- Share
- 2%of 254 total for the year
- Median mileage
- 74,265miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 6 complaints about the suspension of the 2024 Jeep Grand Cherokee, 2% of the 254 complaints for this model year. Where a mileage was given, the median is 74,265 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am writing to you regarding a persistent creaking noise in the front end of my vehicle when turning the wheel. I have brought the car in twice already for this issue, but the problem has not been identified or resolved. The vehicle is scheduled to come in again for the same issue. While I have been told it is not a safety concern, I am troubled that the source of the noise remains unknown. Without identifying the root cause, I am uncertain how it can be definitively determined that there is no safety risk. …”
NHTSA complaint #11695362, filed 2025-10“We have an unknown problem with a clunking/creaking noise while driving the vehicle we believe is coming from the front of the vehicle, possibly the suspension or steering. We are not sure we feel safe driving the vehicle since after taking it to the dealer three times in the past year, the dealer acknowledges the clunking but has not been able to identify and fix the issue. We have been told by the dealer it is safe to drive - but if they can't identify and fix the issue - how do they know that to be the case? …”
NHTSA complaint #11655614, filed 2025-04“The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked and un intended in a parking lot the vehicle passenger side rear coil spring detached independently No warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer where it was dignoased that rear coil spring needed to be replaced. The contact related the failure to the NHTSA Campaign Number: 26V051000(SUSPENSION) however the VIN was not included in the recall. The manufacturer was notified of the failure and they informed him NHTSA adds VIN's to recalls . …”
NHTSA complaint #11738198, filed 2026-05, 74,265 miles“The entire rear passenger suspension failed creating over $8k in OEM replacement parts and labor. Less than two months later I am now experiencing the same issues on the drivers side”
NHTSA complaint #11747723, filed 2026-07Related service bulletins
- 11034389Jun 25, 2026WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- 11034381Jun 25, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11033970Jun 10, 2026Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
- 11033299May 26, 2026***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber…
- 11032996May 18, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11032854May 12, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is…
- 11031691Apr 24, 2026WL Front Control Arm Bushing - Handling Link Has Loose
- 11031682Apr 22, 2026BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the…
- 11030434Mar 27, 2026Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- 11030044Mar 6, 2026Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2024 Jeep Grand Cherokee
116 complaintsEngine
109 complaintsFuel system
45 complaintsOther or unknown
32 complaintsForward collision avoidance
31 complaintsTransmission and drivetrain
31 complaintsBrakes
17 complaintsExterior lighting
16 complaintsLane departure
11 complaintsVehicle speed control
11 complaintsSteering
9 complaintsBack-over prevention (rear camera)
4 complaints
← All problems reported for the 2024 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology