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SuspensionPart report

2015 Jeep Grand Cherokee Suspension Problems

Complaints
18about this part
Share
1%of 1,369 total for the year
Median mileage
20,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 18 complaints about the suspension of the 2015 Jeep Grand Cherokee, 1% of the 1,369 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“It's been since may 2018 with in/out visits to the dealership for a constant problem. My steering wheel wobbles over 70mph on my 2015 Grand Cherokee wk2 high altitude, all standard features. This started after 26k miles and now I have 39k miles. I've researched dozens of forums and read through tsbs with no solution. …”

NHTSA complaint #11171882, filed 2019-01, 26,000 miles

“Driving over imperfections in the road causes the steering wheel to shake. The faster we travel the faster & more severe the shaking. I have had the vehicle checked by numerous shops & all steering & suspension components are in good condition.”

NHTSA complaint #11339139, filed 2020-07, 4,000 miles

“A warning flashed temporarily on the dashboard while I was driving on a normal paved road indicating a suspension problem needs to be addressed. When I parked the vehicle, I noticed the air ride suspension was completely inflated on the vehicle which made it appear lifted high above the tires. This had never happened before. Nothing prior to this point made me think there was a pending problem with the suspension.. I brought the vehicle to a legitimate Jeep dealership trusting in their trained technicians. …”

NHTSA complaint #11355527, filed 2020-09, 63,899 miles

“I returned this Jeep twice to dealer letting know that the transmission had a hard bang between shifting, they continue to say that this normal.the service manager says it because of the electronic system, I told them that I have driving for over forty years and have heard of such thing and this sounds more like a torque converter issue not a computer, needless to say they continue to say nothing is wrong. I am in the process of scheduling another appointment because it continues to get worse.”

NHTSA complaint #10681977, filed 2015-02, 300 miles

“The front suspension on the summit is an adjustable air bag system. When set to level two there is a loud banging sound when traversing even the smallest bumps such as a speed bump or a bumpy gravel road construction exit to parking. Country to what the dealer says, excessive speed is not involved. If fact the system level auto lowers above 20 MPH. This happens at one to five MPH. It sounds like a sledge happen, literally metal to metal. This is not good. Dealer says it's normal . I went on the Jeep forum and two responses to my post are that this does not happen to on their vehicles. …”

NHTSA complaint #10920164, filed 2016-10, 15,500 miles

Related recalls

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202511%
202462%
20237017%
2022239%
2021307%
202083%
2019113%
2018162%
201782%
201631%
2015181%
2014512%
201381%
2012322%
2011372%
200921%
200891%
2007101%
200691%
2005221%
2004222%
2003132%
2002171%
2001233%
2000312%
1999765%
1998323%
1997434%
1996506%
1995183%
1994285%
1993387%

Other parts of the 2015 Jeep Grand Cherokee

Transmission and drivetrain
353 complaints
Seats
317 complaints
Engine
204 complaints
Other or unknown
193 complaints
Electrical system
138 complaints
Fuel system
117 complaints
Air bags
104 complaints
Seat belts
59 complaints
Vehicle speed control
53 complaints
Steering
42 complaints
Brakes
40 complaints
Body and structure
31 complaints

← All problems reported for the 2015 Jeep Grand Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology