2017 Jeep Grand Cherokee Suspension Problems
- Complaints
- 8about this part
- Share
- 2%of 364 total for the year
- Median mileage
- 55,375miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the suspension of the 2017 Jeep Grand Cherokee, 2% of the 364 complaints for this model year. Where a mileage was given, the median is 55,375 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The vehicle, 2017 Jeep Grand Cherokee, was parked (not running & no occupants) under our car port. An extremely loud pop/explosion was heard and my spouse saw the Jeep rocking from side to side (no one was near it). I went to move it into our garage and the 'service air suspension system immediately' warning came on. The rear end of the vehicle is very low with the wheel wells barely above the low profile tires.”
NHTSA complaint #11322882, filed 2020-04, 71,741 miles“Bought my 2017 Jeep Grand Cherokee trailhawk used with 10,600 miles on it. Gas issues from the get go: when getting gas, the gas pump shuts off ever few seconds like the gas tank is full only allowing a few cents worth of gas to actually go in the vehicle. I have been to multiple gas stations and the same issue occurs at all of them, tried turning the nozzle to different angles and almost holding it all the way out of and in the tank, it does not matter though. …”
NHTSA complaint #11079465, filed 2018-03, 14,990 miles“Air ride suspension suspended warning vehicle was just started. Turned off restarted then vehicle engaged 4low and again indicated suspension system suspended.”
NHTSA complaint #11173188, filed 2019-01, 39,009 miles“The PTU (transfer case) is not working. It started as more of a transmission issue. I would be driving at times and my transmission would not shift up. I had to manually shift my car to get it into gear. Now, it lead to knocking noises when I turn my steering wheel.”
NHTSA complaint #11687811, filed 2025-09“Driving at approximately 20 mph on a busy highway, when accelerated to do a lane change, my vehicle did an extremely aggressive jolt and I can hear my engine struggling. I managed to move over lanes to the closest center divider and when i tried to put my car on Park it did not shift, it was stuck on drive. I had to apply the emergency foot break and turn off the vehicle. I quickly turned it back on and then i was able to shift to park. As i was being escorted by CHP to the right divider, the vehicle would jolt at the touch of the accelerator. …”
NHTSA complaint #11638941, filed 2025-01Related service bulletins
- 11037351Sep 10, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 11037270Sep 3, 2026Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose…
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10221274Jun 14, 2021Air Suspension System Diagnosis
- 10220923Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10190670Mar 31, 2021Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
- 10181564Sep 17, 2020(Revision A) Clunk Noise From Rear Suspension
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 1% |
| 2024 | 6 | 2% |
| 2023 | 70 | 17% |
| 2022 | 23 | 9% |
| 2021 | 30 | 7% |
| 2020 | 8 | 3% |
| 2019 | 11 | 3% |
| 2018 | 16 | 2% |
| 2017 | 8 | 2% |
| 2016 | 3 | 1% |
| 2015 | 18 | 1% |
| 2014 | 51 | 2% |
| 2013 | 8 | 1% |
| 2012 | 32 | 2% |
| 2011 | 37 | 2% |
| 2009 | 2 | 1% |
| 2008 | 9 | 1% |
| 2007 | 10 | 1% |
| 2006 | 9 | 1% |
| 2005 | 22 | 1% |
| 2004 | 22 | 2% |
| 2003 | 13 | 2% |
| 2002 | 17 | 1% |
| 2001 | 23 | 3% |
| 2000 | 31 | 2% |
| 1999 | 76 | 5% |
| 1998 | 32 | 3% |
| 1997 | 43 | 4% |
| 1996 | 50 | 6% |
| 1995 | 18 | 3% |
| 1994 | 28 | 5% |
| 1993 | 38 | 7% |
Other parts of the 2017 Jeep Grand Cherokee
102 complaintsTransmission and drivetrain
88 complaintsElectrical system
87 complaintsOther or unknown
77 complaintsFuel system
33 complaintsBrakes
29 complaintsVehicle speed control
21 complaintsSeats
20 complaintsSteering
18 complaintsAir bags
15 complaintsExterior lighting
14 complaintsElectronic stability control
10 complaints
← All problems reported for the 2017 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology